Production Print Service Technician

Description

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

The pay range for this role is $30-$45.00 an hour.

What you will do:

- Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.

- Troubleshoot and fix Production copiers/printers for an assigned geographic area of customers.

- Communicate and interact with Production customers, field service, sales, management, and administration in a way that is courteous, positive, and professional.

- Complete all administrative aspects of the job on time and error-free

- Provide accurate feedback with call-class information, part usage reporting, and customer meter readings.

- Set up and installation of Production Equipment at customers' sites.

- Nights and Weekend 'on call' status may be requested.

What we're looking for:

- Experience with the following manufacturers' Production lines: Konica, Ricoh, Canon.

- Mechanical and electrical aptitude.

- Knowledge of basic networking.

- 3-5 years of Production Print experience required.

- Possess excellent customer service and communication skills.

- High School Diploma or GED required.

- Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes.

- Must be at least 21 years of age, with a valid driver's license, and have a reliable vehicle with a clean driving record.

FlexTG provides equal employment opportunities to all employees and applicants. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.