Product Owner-Business Analyst

As a Product Owner/Business Analyst in the Digital Experience and Solutions group, you will play a central role in shaping product direction and ensuring alignment between business objectives and technical execution. You will lead the definition of product requirements, manage and prioritize the Product Backlog, and collaborate closely with business stakeholders and development teams to deliver high‑value features. You will serve as the focal point for product strategy, user story development, backlog prioritization, and delivering products that meet customer needs and support company goals.

As our Product Owner, a typical day might include :

- Developing and maintaining a well‑prioritized Product Backlog that reflects customer and business priorities.

- Translating product vision into actionable user stories and minimum viable product definitions.

- Apply Business analysis techniques (process mapping, gap analysis, stakeholder interviews) to identify opportunities and define solutions

- Working closely with the Development Team to clarify requirements and ensure shared understanding.

- Sequencing backlog items to support strategic initiatives and business objectives.

- Collaborating with stakeholders across the organization to gather input, manage expectations, and ensure transparency.

- Guiding the team to focus on the highest‑value work to maximize product impact.

- Participating in team planning and review meetings to ensure work items are well-defined and ready for development.

This might be the job for you if:

- You enjoy driving product vision and bringing impactful digital solutions to life.

- You have a strong attention to detail and excel at translating business strategy into clear product requirements.

- You thrive in a collaborative environment and enjoy working with cross‑functional partners.

- You take ownership of delivering value and ensuring the product meets customer and business needs.

- You bring an entrepreneurial mindset and are energized by solving problems in a fast‑paced environment.

What you'll bring:

Required:

- A degree in Business, Technology, Engineering, or a related field.

- At least 2 years of experience in utility industry.

- Strong communication and stakeholder management capabilities.

- Ability to manage and prioritize a complex product backlog.

- Adaptability and the ability to thrive in a dynamic and evolving environment.

- A collaborative mindset and customer‑first approach to product development.

- Knowledge of business systems like Customer Care and Billing (CCB) and/or Georgia Customer Management Application (GCMA).

Preferred:

- At least 2 years of experience working on Agile teams

- Technical understanding of the software development lifecycle.

- Understanding of Agile methodologies and related tools.

- Knowledge of business systems like IVR, GAMI, Click, Asset Repository.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 18636

Job Category: Information Technology

Job Schedule: Full time

Company: AGL Services Company