Parts Coordinator

Job Overview

We are seeking a knowledgeable and detail-oriented Parts Coordinator to oversee the parts department within our organization. The ideal candidate will have a strong background in automotive repair and logistics, with a proven ability to manage supplier relationships and negotiate effectively. As a Parts Coordinator, you will play a critical role in ensuring that our operations run smoothly by maintaining an organized inventory of parts and providing exceptional customer service.

Responsibilities:

§ Review and assess recommendations provided by technicians.

§ Source required parts efficiently and effectively.

§ Engage in customer interactions to provide accurate quotes.

§ Manage orders and ensure adequate stock levels for preventive maintenance parts.

§ Provide oversight for the general organization of stock and warehouse.

§ Handle incoming customer calls with professionalism and courtesy.

§ Process customer payments accurately and efficiently.

§ Conduct over-the-counter sales transactions when required.

§ Act as a backup for the scheduler/dispatcher as needed.

§ Support the sales team in determining parts pricing.

§ Maintain organization, cleanliness, and upkeep of the parts room and service department areas.

§ Other tasks as assigned.

Skills & Qualifications:

§ Experience: Parts Management/Inventory Control:1 year (preferred)

§ Education and Training: High school diploma or equivalent. Vocational training in electrical installation is desired.

§ Strong Analytical Skills: Able to research prices and find the right parts accurately and cost-effectively.

§ Computer Proficiency: Experienced in using computer tools for managing inventory, processing orders, and analyzing data to improve efficiency.

§ Detail-Oriented: Follows company procedures carefully to ensure consistency, compliance, and quality.

§ Excellent Phone Skills: Communicates clearly and professionally with customers, vendors, and colleagues over the phone.

§ Confident Customer Support: Handles customer inquiries and resolves issues professionally while staying polite and respectful.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

Schedule:

Experience:

Ability to Commute:

Work Location: In person