Order Desk Clerk

Job description

We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for an Order Desk Clerk opportunity at our Sherwood Park Corporate Office.

Our group is compromised of building supply yards, steel roofing & siding manufacturing and engineered steel building manufacturing. We are a dynamic group of companies with exponential growth and change potential.

If you are a highly motivated and dedicated individual with excellent organizational skills, and attention to detail, looking for continued growth and opportunity, then we are the employer for you!

Job Description:

· Processing customer purchase orders into work orders for the production team in Excel

· Converting work orders into order confirmations for review and issuance in Profit Master

· Sending order confirmations and packing slips for all orders to appropriate plants for manufacturing

· Checking other order desk team member’s work for errors and omissions

· Communicating with customers in a pleasant and timely manner regarding orders as required

· Troubleshoot order processing issues and help resolve customer complaints

· Maintain order tracking spreadsheet

· Filing as required

Qualifications:

· Attention to detail and a high level of accuracy

· Minimum 1-2 years of administrative office work, with experience in an order entry capacity preferred

· Keyboarding skills of 50-70 wpm

· Customer service oriented with excellent communication skills

· Excellent written, verbal and interpersonal skills

· Detail oriented with the ability to multitask in a fast-paced environment

· Advanced computer skills including MS Word, Excel and Outlook

· Profit master database knowledge considered an asset but not required

· Manufacturing or building supply experience an asset

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Additional pay:

- Overtime pay

Benefits:

- Casual dress

- Company events

- Dental care

- Employee assistance program

- Extended health care

- Life insurance

- On-site parking

- Vision care

Schedule:

- Day shift

- Monday to Friday

Education:

- Secondary School (preferred)

Experience:

- Call center: 1 year (preferred)

- Customer service: 1 year (preferred)

Work Location: In person

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Benefits:

- Casual dress

- Company events

- Dental care

- Employee assistance program

- Extended health care

- Life insurance

- On-site parking

- Vision care

Experience:

- Call center: 2 years (required)

- Customer service: 2 years (required)

Work Location: In person