Enbridge

Operational Change Management (OCM) and Business Readiness Advisor (North York, ON) - Hybrid

North York, ON

Contract

About This Job

Work options: Hybrid

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1 Year Contract

Pay Rate: $65 - $75/hour depending on experience *

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Hybrid: In-Office (Monday, Tuesday & Thursday), Remote (Wednesday & Friday)

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Location: North York, Ontario M2J 1P8

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.

Enbridge is hiring an Operational Change Management (OCM) and Business Readiness Advisor right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.

The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description:

The OCM and Business Readiness Advisor will be responsible for supporting the implementation of change initiatives across the organization. The role will be responsible for assessing the impact of the change on employees and customers, developing and executing a change management plan, and facilitating the adoption of the new system.

What You Will Do:

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Analyze the current state of the operations and identify the gaps and risks associated with the change

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Develop a change management strategy and plan that aligns with the project objectives and the company’s culture and values

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Create and deliver change management activities and interventions, such as communication, training, coaching, and feedback

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Monitor and measure the effectiveness of the change management plan and adjust as needed

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Provide guidance and support to the project team and the client's leadership on change management best practices and methodologies

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Build and maintain relationships with key stakeholders and influencers across the customer care team

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Supporting Customer Strategy and OCM plans

Who You Are:

You will have the following education and experience/skills:

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Bachelor's degree in business, management, or a related field

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At least 3 years of experience in operational change management, preferably in a consulting or project-based environment

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Proven track record of successfully managing and delivering complex and large-scale change initiatives

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Strong knowledge of change management principles, frameworks, and tools

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Excellent communication, presentation, and facilitation skills

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Ability to work effectively with diverse teams and stakeholders at all levels

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Flexibility and adaptability to changing requirements and situations

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Certification in a recognized change management methodology (e.g., Prosci, ADKAR, Kotter) is an asset

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Highly adaptable, resilient, and flexible to changing priorities and demands.

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Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

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Strong analytical and decision-making skills

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Ability to travel 25%

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Passion for upholding Enbridge's core values of Safety, Integrity, Respect, and Inclusion along with our ways of working.

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Knowledge of current Customer Care processes and systems will be considered an asset

Working Conditions:

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Some project implementations occur overnight or on weekends and may need to be available to support and manage project go-live.

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Requires some travelling (Up to 25%) to other Enbridge offices across Canada and the USA

Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.

Applying with Raise

Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or ECTC@raiserecruiting.com

#ENBC

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