Change Management Analyst - CX Delivery

REQUISITION: CUS00HD

DEPARTMENT: Customer Experience Delivery - Kansas City Headquarters, Topeka General Office, or Wichita Service Center

LOCATION: Kansas City, MO

Topeka, KS

Wichita, KS

PAY RANGE: Analyst II: $64,500- $80,600

Analyst Sr: $72,900- $97,200

Lead Analyst: $86,000- $114,700

Scheduled Work Hours: Monday - Friday; 8:00 a.m. - 5:00 p.m. Additional hours may be required.

Summary of Primary Duties and Responsibilities:

Education and Experience Requirements:

The ideal candidate will possess a bachelor’s degree in communications, business or related field. Certification in Change Management (e.g., Prosci) is a plus. Two years of relevant experience in human resources, communications, change management, project management, training, or businesses related field is required. Proven capability to successfully work across multiple functions and teams while managing tight deadlines is critical for this role.

Skills, Knowledge, and Abilities Required:

Expected to model Evergy’s Talent Framework Behaviors, the foundation for HOW we do our jobs at Evergy. At a minimum, incumbents should be able to demonstrate their ability to progressively develop and exhibit these skills at a proficient level:

Licenses, Certifications, Bonding and/or Testing Required:

Must have a valid driver’s license.

Working Conditions:

Normal office working conditions. Overtime may be needed. This position may require some travel between Wichita, Topeka and Kansas City; additional travel to other locations within the service territory is possible. Must have a satisfactory work record including good attendance.

Evergy has a clear mission – To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. So, our goal is to be a diverse workforce that is representative of the communities we serve. We are committed to celebrating diversity and building a team where everyone – regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status – has a voice and can bring their best every day. We know that the more diverse and inclusive we are, the better we will be. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Work Locations: Wichita Service Center Flr 2 1900 Central Wichita 67214

Job: IT Planning and Operations

Shift:

Unposting Date: Jun 12, 2025