Office Service Administrator

OFFICE SERVICE ADMINISTRATOR

JOB SUMMARY

This position plays a key role in customer interaction and delivering excellent service. As the first point of contact for walk-in customers and incoming calls, the front desk clerk sets the tone for the customer experience. Strong interpersonal skills and a positive, upbeat attitude are essential. Responsibilities also include processing payments, entering delivery orders into the system, and managing office supplies.

FUNCTIONS/RESPONSIBILITIES

- Enter orders into the company’s software system accurately and efficiently.

- Greet and welcome guests, providing assistance and addressing any questions or concerns.

- Answer incoming phone calls and route them as needed.

- Monitor office supply levels and place orders to ensure adequate stock.

- Coordinate and plan office functions and events.

- Process customer payments promptly and accurately.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

- High School Diploma

- Two years of Higher Education or Related Experience

PREFERRED SKILLS

- Experience as front desk representative

- Strong communication and people skills

- Excellent written and verbal communication skills, analytical and problem-solving skills

- Knowledge of principles and practices of office organization, planning, records management, and general administration

- Able to work independently and work cooperatively in a team setting

Job Type: Full-time

Pay: $17.50 - $19.50 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Experience:

- Customer service: 2 years (Required)

Work Location: In person