Office Assistant

Position Description

Under the direction of an assigned supervisor, an Office Assistant performs a variety of routine and moderately complex clerical duties such as processing documents and records, extracting and compiling records or data, responding to routine inquiries concerning departmental services and procedures, maintaining and monitoring established record keeping, filing, and data base systems, as well as producing forms, letters, record entries and other material. Positions typically perform data retrieval, verification and modification using various computer applications. Some positions may require individuals who are experienced with call management and require a high volume of call routing.

The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. Telework arrangements may be available, depending on the position and needs of the City.

The City of Tacoma is nestled along the shores of Commencement Bay in Washington State and offers many community parks, miles of beautiful waterfront, hiking & biking trails, golf courses, museums, and a world-class zoo with an aquarium. Tacoma also serves as a gateway to some of the most magnificent natural wonders in the world, such as Puget Sound, Mount Rainier National Park and the Olympic Peninsula.

The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits.

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

High school graduate or equivalent and one year of clerical experience.

There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Knowledge & Skills

Selection Process & Supplemental Information

Interested individuals must

that includes job experience, major responsibilities and accomplishments related to this position.

Applicants who meet the minimum qualifications will be invited to take an online assessment which includes but is not limited to Microsoft Suite 2016 (Excel, Word, Outlook) basic and intermediate simulations, along with accountant skill-based questions, as the required Experience & Training (E&T) test. Applicants must receive a passing score (70% or better) to be placed on the eligible list for interview and hiring consideration. The eligibility list established for this recruitment is generally good for one year. Applicants selected for interviews may be required to complete a work problem or an additional office skills assessment prior to their interview.

Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference points.

Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 am and 5:00 pm Pacific Time.)

All applicants meeting minimum qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information.