Locates - Field Service Representative

At the PUC Group of Companies (PUC), were proud to play a vital role in the communities we serve across Ontario. Every day, out team works to keep the lights on, deliver safe and reliable drinking water, and manage wastewater treatment that protects our environment.

A nationally recognized leader in the utility sector, PUC is dedicated to supporting the communities we serve through curiosity, innovation, and growth. More than ever, our focus is on a sustainable PUC that is developing strategies to lower our carbon footprint, support community and economic development, and maintain exceptional customer service.

As the Field Service Representative your duties will include:

- Perform a variety of activities to research and locate underground electric and water facilities utilizing drawings and technical records and electronic cable and pipe detection equipment;

- Prepare and complete drawings and underground field locates for excavators using computerized tools and systems;

- Maintain accurate and up to date records;

- Identify document and report discrepancies in operating records;

- Prepare meter locate service layouts and installation orders for sentinel lights and residential service connections;

- Respond to customer inquiries or complaints; and

- Adhere to all applicable policies, procedures, regulations and standards as prescribed by legislation or the company.

Qualifications:

- Minimum of a post-secondary diploma in Electrical Engineering Technology or equivalent which is a combination of relevant education and related experience normally acquired by working in an electrical engineering, electrical industrial or electrical utility workplace for a minimum of 5 years;

- Must hold and maintain a valid Ontario driver’s license;

- Sound working knowledge of engineering principles related to electrical or water distribution facilities;

- Ability to safely use a variety of electronic and mechanical equipment;

- Ability to work independently and to take initiative;

- Excellent oral and written communication skills; and

- Ability to operate computerized systems.

WHY YOU WILL LOVE WORKING AT PUC: We offer a competitive and comprehensive compensation package designed to support your long-term success. Our employee enjoy robust benefits, including extended health and dental coverage, travel insurance, and a defined benefit pension plan that helps you build financial security for the future. Beyond compensation, we are proud of our innovative, customer-centric and safety first culture. We believe in open communication, supporting each other's growth, celebrating achievements, and creating a workplace where everyone feels valued and empowered to contribute. When you join our team, you become part of a community focused environment , where your work truly matters.

PUC IS AN EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer committed to creating an inclusive, barrier-free recruitment and selection process. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA), we welcome and encourage applications from people of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring process. If you require accommodation, please contact us at people.culture@ssmpuc.com.

THE ROLE OF AI IN OUR RECRUITMENT PROCESS: To help manage a high volume of applications efficiently and consistently, our recruitment process includes the use of AI-assisted tools to screen resumes. These tools help us identify qualifications that match the requirements of the role. All decisions regarding shortlisting and hiring are ultimately made by our leadership team, in consultation with the People & Culture department.