Lead Agile Coach CX

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.

We offer a hybrid work schedule (one week in the office, one week of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

The Lead Agile Coach will play a key role in driving Agile and Product transformation at scale, mentoring agile coaches, guiding teams of teams at scale, and fostering a culture of collaboration and continuous improvement. This role will work closely with leadership, teams of teams, and stakeholders to ensure the successful adoption and sustainability of Agile practices across the organization. culture of collaboration and continuous improvement. This role will work closely with leadership, teams of teams, and stakeholders to ensure the successful adoption and sustainability of Agile practices at the Product Group level.

Coaching and Mentoring: Guide leaders and teams at scale in Agile and Product principles and practices. Mentor and develop Agile coaches, Scrum Masters, Product Group Managers, Product Owners in Agile, Lean and Product practices and frameworks at scale. Help teams solve or escalate problems across teams and product groups to foster better flow and predictability. Encourage and support DevOps and ProductOps. Assess maturity levels at the team and product group level and provide tailored coaching to optimize Agile practices.

Transformation and Strategy: Guide the organization through the agile transformation process, identifying and addressing challenges to ensure successful adoption. Partner with leadership to develop and implement strategies for scaling Agile across the organization. Align initiatives to OKRs and key performance metrics. Measure and monitor Agile adoption progress, identifying areas for improvement and opportunities for growth. Collaborate with other Agile Coaches to share knowledge and best practices.

Facilitation and Collaboration: Plan and facilitate workshops and Agile events at cross-team and product group levels to promote and model Agile values. Foster alignment between agile teams, stakeholders and leadership. Champion communities of practice to support new Agile roles and teams. Collaborate with leadership to define and implement Agile and Product governance. Promote collaboration between business and IT teams. Collaborate with other Agile Coaches to share knowledge and best practices.

Required Knowledge, Skills, Abilities & Experience

The knowledge, skills, abilities and experiences that are required for entry into this job include the following:

- Minimum of 7+ years of relevant exempt experience in a directly related field.

- Minimum 5+ years proven experience as an Agile Coach or Senior Scrum Master.

- Deep knowledge of Agile frameworks (Scrum, Kanban, SAFe, etc) and principles.

- Strong facilitation and coaching skills, with the ability to inspire and influence at all levels of the organization.

- Possesses and applies extensive and advanced knowledge of Agile theories, practices and procedures Has deep knowledge of Agile principles / practices and the flexibility to adapt experiences to new & evolving environments.

- Subject matter expert experienced with large scale software delivery and/or Agile transformation at scale in large enterprise organizations.

- Solves complex and strategic problems; takes a broad perspective to identify solutions; interprets internal or external issues and recommends best practices

- Works independently with considerable latitude; receives guidance in only the most complex situations

- Acts as expert resource guiding multiple Product Squads with outcomes that have significant business impact.

- May work with newer teams requiring high levels of support and guidance.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

Bachelor

Preferred Discipline(s): Business, Information Technology, or a related field.

Advanced degree in Business, Information Technology, or a related field is a plus.

Other disciplines may be substituted for the preferred discipline(s) listed above.

Licenses, Certifications, or Quals Description

Required:

Certifications such as Certified Scrum Master (CSM), SAfe Program Consultant (SPC), or ICAgile Certified Professional Agile Coaching (ICP-ACC).

Working Conditions

Office Work Environment 76 -100%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

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