New Gold

Junior IT Specialist

LocationToronto, ON

About This Job

Make an impact at Canada’s premier mining company.

When you advance your career at New Gold, you are joining a Canadian-focused intermediate gold mining company engaged in the operation, development and exploration of mineral properties. Our mission is to be a leading intermediate gold producer, driving responsible and profitable mining in a way that creates sustainable value for our employee, shareholders, the communities in which we live and work and our environment. To learn more about New Gold, visit our website at www.newgold.com. To learn more about our culture and people practices, visit the Career page.

New Gold attracts and hires highly skilled individuals. By joining our team, you can look forward to:

A stimulating values-based work environment

A culture of collaboration and inclusion
Inspiring colleagues and approachable leaders
Career development opportunities
A deeply rooted commitment to responsible mining, health and safety and community engagement
A competitive total compensation program
A comprehensive benefits package including a retirement savings plan



Corporate Location: Toronto, ON



Position Overview

Reporting to the Manager, Infrastructure & Service Delivery, the role of the Junior IT Specialist will encompass all aspects of IT service and delivery.



Key Responsibilities

Provide Tier 1 desktop support for users onsite and remote
Responsible for IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox quota management)
Microsoft server and cloud administration
Microsoft infrastructure (Active Directory, Intune, GPO, DHCP, DNS, PKI, NAP, Hyper-V)
Mobile device provisioning and troubleshooting
Manage and own small to moderate projects
Network troubleshooting and problem solving
Core Infrastructure build and maintenance
Act as backup and recovery to restore database
Manage and monitor the server to operate at peak performance
Work with other departments and vendors on IT related projects



Qualifications

University or College degree/diploma in Computer Science/Information Technology or related experience is an asset
A minimum of 3 years in IT operations an asset


Other Requirements

Sound knowledge of TCP/IP and basic networking principles
Working knowledge of Microsoft product suite, including but not limited to: AZURE, Active Directory, Exchange, Skype, SharePoint, Windows 10, and Office 2016/2019.
Racking/cabling of servers and network equipment
Ability to problem solve and handle multiple tasks efficiently and effectively Experience working with end users an asset
Flexibility and “can-do” attitude, willingness to learn
Enthusiastic and pro-active
Trouble-shooting ability

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process. New Gold does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a forma contractual arrangement with the Company. Any resume or other information received from a supplier not approved by New Gold will be considered unsolicited and will not be considered.


Inclusion, Equal Opportunity, Accessibility

New Gold is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status or any other legally protected factors. Disability-related accommodations during the recruitment process are available upon request.

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