Apply
Description
About the Role:
Brinkman Construction is seeking an IT Technician to work collaboratively with a tight-knit IT team to provide technical support and customer service excellence. This position will include desktop support, Windows application support, hardware configuration and repair, process documentation, network support, and basic information security concepts.
Work Environment
This is a full-time in-person role requiring local travel and occasional evening and weekend hours as job duties demand. Candidates must have reliable transportation and the ability to drive to remote job sites and offices in Southern Wyoming, Northern Colorado, and the Denver Metro Region up to 40%.
Essential Functions
•Provide exceptional customer service to local and remote users through efficient and effective IT solutions.
•Day-to-day administration and maintenance of the various technical systems.
•Follow standard help desk procedures; log interactions; redirect or escalate problems to appropriate resources as needed; identify and escalate situations requiring urgent attention.
•Assist the IT department when major disasters or major infrastructure changes occur, often by functioning as a Communication Command Center.
•Functions as primary technical contact for all hardware problems.
•Install, configure, and troubleshoot computer hardware, software, systems, networks, phones, mobile devices, printers, scanners
•Recommend and schedule repairs, via vendors or hands-on.
•Set up and provide regular support to remove sites.
•Maintain proper inventory levels.
•Training users on desktop applications like MS Office (Word, Excel, PowerPoint, etc.), and business-related applications.
•Create and update technical documentation as needed.
Requirements
Education and Qualifications:
•3-5 years of work experience in an IT support role
•Coursework in Information Systems, Computer Science, or another technical related field. Relevant experience may substitute for coursework.
•Certification in ITIL, A+, N+, and S+ is considered an asset
•Self-starter with the ability to take initiative to recognize problems and resolve issues independently
•Interest in gaining experience providing support for enterprise technology department
•Reliable transportation to and from the work location every day
•Current driver’s license, valid for the past consecutive 12 months
•Understanding of PC hardware with the ability to perform upgrades
•Experience Supporting Windows operating systems (Windows 10 & 11/Windows Server) and Microsoft Office 365
•Experience with network hardware (firewalls, routers, etc.)
•Ability to present ideas in business-friendly and user-friendly language
•Solid analytical, organization, and prioritization skills
Physical Requirements
•Ability to lift, carry, push, or pull up to 50 pounds
•Ability to crawl, stoop, or squat to install computer equipment
What We Offer
•Our Employee Stock Ownership Plan (ESOP)
•Open Paid Leave Program and paid parental leave
•Flexible benefits including medical, dental, and vision insurance
•Competitive compensation, cash bonuses, spot-bonuses
•Cell phone reimbursement
•Mileage Reimbursement Program
•We are committed to making a positive impact in the communities where we live, work, and play through our Volunteer Time Off program.
About Us
Across the Front Range, clients choose to work with us based on the relationships and projects we build, and the unmatched client experience we deliver. As a 100% employee-owned company, we are all-in on every project. Our culture of ownership drives us to create buildings of distinction and relationships that last. For us, excellence is non-negotiable and it’s why so many of our projects are from repeat customers.
Our Core Values
At Brinkman Construction, we’re Driven to Build, and our core values are the cornerstone of our success. They shape our culture, define our character, inform our vision, and empower us to deliver on our mission.
We Are
Relationship Focused
All In
Salary: Salary range of $58,000 to $73,000. Salary is commensurate with skills, experience, and education.
Anticipated application 6/15/25