Sussex Tool

IT Technician

LocationSussex, WI
Job TypeFull-time
Salary$27,040-$52,000

About This Job


Job Summary

We’re looking for a motivated, hands-on problem solver to join our team as an IT Technician. Whether you're already experienced in electromechanical systems or you’re technically inclined and eager to learn, this could be the opportunity for you.


What You’ll Do


Install & Configure Computer and Hardware

Set up computers and hardware at customer locations.
Connect Computers to local or cloud servers and ensure proper network integration.


Maintain & Troubleshoot Equipment

Diagnose and repair issues involving electronics, networking, and mechanical systems.
Perform routine maintenance to keep systems running smoothly.
Work with internal teams or vendors when issues require deeper support.


Support Customers

Respond to service requests and troubleshoot issues onsite or remotely.
Communicate clearly with customers about the problem, the solution, and next steps.
Provide simple training or guidance to help customers use computers and applications effectively.


Document Your Work

Log service calls, maintenance history, parts used, and configurations.
Keep accurate records to help us continually improve system performance.


What We’re Looking For


Required:

Mechanical or technical aptitude with a willingness to learn.
Ability to work with tools, follow diagrams, and think through problems logically.
Basic understanding of computers and networks
Strong communication skills and a professional attitude with customers.
A valid driver’s license and willingness to travel locally for installations and repairs.


Nice to Have (but not required):

Familiarity with wiring, networking, or computer hardware.
Certifications or coursework in IT, electronics, or related fields.


We’ll Provide

On-the-job training for systems, tools, and troubleshooting.
All necessary equipment and tools to do the job well.
A supportive team that wants you to succeed and grow with the company.


Benefits

Competitive pay with opportunities for growth
Health, dental, and vision insurance
Paid time off and holidays
Ongoing training and development

If you enjoy solving problems, working with your hands, and learning something new every day, we want to hear from you. You don’t need to know everything—we’ll teach the rest. Just bring your drive, your curiosity, and your willingness to dive in.


Job Type: Full-time


Pay: $13.00 - $25.00 per hour


Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance


Schedule:

8 hour shift
Day shift
Monday to Friday


Ability to Commute:

Sussex, WI 53089 (Preferred)


Work Location: In person


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