Sussex Tool

IT Technician

Sussex, WI

Full-time

$27,040-$52,000

About This Job

Job Summary

We’re looking for a motivated, hands-on problem solver to join our team as an IT Technician. Whether you're already experienced in electromechanical systems or you’re technically inclined and eager to learn, this could be the opportunity for you.

What You’ll Do

Install & Configure Computer and Hardware

•

Set up computers and hardware at customer locations.

•

Connect Computers to local or cloud servers and ensure proper network integration.

Maintain & Troubleshoot Equipment

•

Diagnose and repair issues involving electronics, networking, and mechanical systems.

•

Perform routine maintenance to keep systems running smoothly.

•

Work with internal teams or vendors when issues require deeper support.

Support Customers

•

Respond to service requests and troubleshoot issues onsite or remotely.

•

Communicate clearly with customers about the problem, the solution, and next steps.

•

Provide simple training or guidance to help customers use computers and applications effectively.

Document Your Work

•

Log service calls, maintenance history, parts used, and configurations.

•

Keep accurate records to help us continually improve system performance.

What We’re Looking For

Required:

•

Mechanical or technical aptitude with a willingness to learn.

•

Ability to work with tools, follow diagrams, and think through problems logically.

•

Basic understanding of computers and networks

•

Strong communication skills and a professional attitude with customers.

•

A valid driver’s license and willingness to travel locally for installations and repairs.

Nice to Have (but not required):

•

Familiarity with wiring, networking, or computer hardware.

•

Certifications or coursework in IT, electronics, or related fields.

We’ll Provide

•

On-the-job training for systems, tools, and troubleshooting.

•

All necessary equipment and tools to do the job well.

•

A supportive team that wants you to succeed and grow with the company.

Benefits

•

Competitive pay with opportunities for growth

•

Health, dental, and vision insurance

•

Paid time off and holidays

•

Ongoing training and development

If you enjoy solving problems, working with your hands, and learning something new every day, we want to hear from you. You don’t need to know everything—we’ll teach the rest. Just bring your drive, your curiosity, and your willingness to dive in.

Job Type: Full-time

Pay: $13.00 - $25.00 per hour

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Employee discount

•

Flexible schedule

•

Health insurance

•

Paid time off

•

Tuition reimbursement

•

Vision insurance

Schedule:

•

8 hour shift

•

Day shift

•

Monday to Friday

Ability to Commute:

•

Sussex, WI 53089 (Preferred)

Work Location: In person

IT Technician

About This Job

Job Summary

What You’ll Do

Install & Configure Computer and Hardware

Maintain & Troubleshoot Equipment

Support Customers

Document Your Work

What We’re Looking For

Required:

Nice to Have (but not required):

We’ll Provide

Benefits

Job Type: Full-time

Pay: $13.00 - $25.00 per hour

Benefits:

Schedule:

Ability to Commute:

Work Location: In person

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