IT Technicial Specialist

Role

The IT Technical Specialist is responsible for the installation, maintenance, and troubleshooting of hardware and software systems within our organization. Will ensure the efficient operation of IT systems and provide technical support to users. This role also includes maintaining company networks, and implementing technology strategies.

Essential Functions

· Set up new computer systems, install software applications, and configure network settings.

· Provide support to users experiencing technical issues with hardware or software. This includes remote assistance, phone support or in-person troubleshooting.

· Perform regular maintenance on IT systems, including updating software, running diagnostics, and ensuring security measures are up to date.

· Monitor and manage network systems to ensure they are running efficiently. This includes setting up and maintaining network devices such as routers, switches, and firewalls.

· Ensure data backups are performed regularly and data recovery processes are in place.

· Strategize and execute IT projects with the support of the IT team.

Qualifications & Requirements

· An associate or bachelor’s degree in information technology, Computer Science or related field.

· Previous experience in IT support or technician role is preferred.

Skills, Abilities & Work Style

· Strong understanding of computer hardware, software and network systems.

· Ability to troubleshoot and resolve technical issues.

· Excellent verbal and written communication skills.

· Ability to multitask.

· Work well with others within the IT team.

Work Environment & Physical Demands

· This position requires regular office work and occasional on-site visits to other Tally locations.

· The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. These may include sitting for extended periods, using computer equipment, and lifting or moving IT equipment.

Background Check & Drug and Alcohol Testing

The Company will conduct a job-related background check for all safety sensitive positions. The background check may consist of prior employment verification, professional reference checks, education confirmation, criminal background, motor vehicle record checks, drug and alcohol testing, and/or credit checks, as permitted by law. Third-party services may be hired to perform these checks. Although the type of background information checked for a particular applicant or employee will vary based on the position offered or the position held and the nature of the business, the checks will be applied consistently within that business and position.

Information obtained during any criminal record check will not necessarily disqualify an applicant or employee from employment.

All offers of employment and continued employment are contingent upon a satisfactory background check. All background checks will be conducted and used in compliance with all applicable federal and state laws.

The Company also relies upon the accuracy of information contained in employment applications, as well as the accuracy of other necessary information presented throughout the hiring process and employment. Misrepresentations, falsifications, or material omissions of any information may result in the exclusion of the individual from further consideration for employment or promotion, and for current employees, could result in termination of employment.

Equal Employment Opportunity

Tally Personnel, LLC is an equal opportunity employer. The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All such discrimination and harassment is unlawful and will not be tolerated.

Job Type: Full-time

Benefits:

- 401(k)

- Dental insurance

- Employee assistance program

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Vision insurance

Education:

- Associate (Required)

Experience:

- IT support: 2 years (Required)

Ability to Commute:

- Houston, TX 77040 (Required)

Ability to Relocate:

- Houston, TX 77040: Relocate before starting work (Required)

Work Location: In person