The IT Systems Analyst is responsible for the support and maintenance of Gravity’s IT Systems, building and validating multiple reports for the IT team, making sure various integrations are supported and maintained, and keeping up-to-date knowledge of system needs for customization and integration. The ideal candidate has strong financial knowledge and analytical skills, and the ability to thrive in a dynamic, fast-paced environment. This position reports directly to the IT Manager and will have the opportunity to interact with other technical and financial teams across Gravity, providing broad exposure to the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Works with ethics, honesty, values, and integrity. Provides a position of professionalism to others.
•Solves problems across a wide variety of technical challenges.
•Assists the recurring forecasting and IT business processes and supports practices related to automating time-consuming data retrieval tasks via reports & dashboards.
•Analyzes requirements and develops functional requirements and/or solution design documents, for example to support month-end close & quarterly forecasts.
•Participates in the development and implementation of new reports and administers those reports going forward.
•Interfaces with external software vendors for product issues, troubleshooting and resolution.
•Liaises and acts as a representative for IT to other systems teams within the organization.
•Utilizes working knowledge of existing business application architecture, including integrations and data structures.
•Identifies, evaluates, and recommends other key technologies required to support and improve the business process centered around existing systems.
•Plans, designs, develops, and launches an efficient financial system in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and system requirements.
•Reviews users’ requirements for new or enhanced functionality, performs gap analysis and identifies, recommends, and implements product customizations, enhancements, or workarounds to meet requirements.
•Generates and complies reports based on their findings, complete with probable causes and possible solution to systems issues.
•Develops and maintains training documentation and trains end users of standard software functionality and custom enhancements.
•Applies proven communication, analytical and problem-solving skills to help maximize the benefit of IT system investments.
•Analyzing business process flows to and from accounting in order to maximize software systems use, process efficiency and productivity while maintaining or enhancing consistency.
•Assists end-users with day-to-day application issues.
•Provides second level support with helpdesk application issues.
•Completes all safety and equipment related training required on a monthly basis.
•Any other duty, responsibility or task as assigned by the supervisor.
Experience
Required
•Bachelor’s degree in Computer Science, Information Systems or related degree, a working knowledge of finance/accounting is a plus
•Experience with NetSuite and/or Oracle ERP systems
•Intermediate to advanced knowledge of Microsoft applications
•Capable of analyzing large sets of data
•Have good time management, organizational and communication skills
•Ability to multi-task and prioritize multiple projects
•Ability to work in a fast-paced environment
•Must be a self-starter and be able to work independently as well as part of a team
•Ability to handle confidential information with sensitivity and professionalism
•Be detail oriented and accurate
•Database knowledge including queries, maintenance, and administration (SQL and/or Oracle)
Education
Required
•Bachelors or better in Computer Science or related field
Behaviors
Preferred
•Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
•Team Player: Works well as a member of a group
•Dedicated: Devoted to a task or purpose with loyalty or integrity
•Enthusiastic: Shows intense and eager enjoyment and interest
•Loyal: Shows firm and constant support to a cause
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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