IT Expert (Dallas or Houston, TX)

Contribute. Grow. Lead...with OxyChem. Looking for a challenge? Desire to achieve your true potential? OxyChem is a growing, action-oriented, safety driven chemical manufacturing company continually striving to be the best in the business while staying focused on environmental protection. The secret to our success has and will continue to be our people.

Occidental Chemical Corporation (OxyChem) is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda – key building blocks for a variety of indispensable products such as plastics, pharmaceuticals and water treatment chemicals. Other OxyChem products include caustic potash, chlorinated organics, sodium silicates, chlorinated isocyanurates and calcium chloride. OxyChem's market position is among the top three producers in the United States for the principal products it manufactures and markets. Based in Dallas, Texas, the company has manufacturing facilities in the U.S., Canada and Latin America.

In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount. We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities.

The IT Expert for Microsoft Dynamics CRM will be responsible for the administration, customization, and support of Dynamics 365 Sales and Customer Service modules to ensure seamless business operations. This role requires strong technical expertise in CRM systems, problem-solving skills, and the ability to collaborate with cross-functional teams to deliver high-quality solutions.

Key Responsibilities

System Administration:

- Manage and maintain Microsoft Dynamics CRM environments, including configuration, security roles, and user access.

- Monitor system performance and troubleshoot issues proactively.

Customization & Development

- Design and implement custom workflows, plugins, and integrations using Dynamics 365 tools and Power Platform.

- Collaborate with business stakeholders to gather requirements and translate them into technical solutions.

Support & Maintenance

- Provide support for CRM-related incidents and service requests.

- Ensure timely resolution of issues and maintain documentation of fixes and enhancements.

Integration & Data Management

- Oversee data migration, cleansing, and integration with other enterprise systems

- Maintain data integrity and compliance with organizational standards.

Continuous Improvement

- Stay updated on Dynamics 365 roadmap and new features; recommend upgrades and enhancements.

- Drive automation initiatives using Power Automate and low-code tools.

Qualifications

- Bachelor’s degree in Computer Science, Information Systems, or related field

- 5+ experience working with Microsoft Dynamics 365 (Sales and Customer Service)

- Proven ability to deliver both Functional & Technical solutions.

- Ability to take on new challenges and able to support multiple applications

Recruitment Fraud

It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website.

Oxy does not charge a fee at any stage of the recruiting process. We will never:

- Ask you to pay for applications, interviews, meetings, processing, training or for any other fees

- Use recruiting or placement agencies that charge candidates an advance fee of any kind or

- Request personal information such as passport and bank account details at an early stage of our recruitment process.

We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.