This is a contract role through Magnit for Consumers Energy in Jackson, Michigan. This is a hybrid role and requires reporting onsite 3 days week.
We are seeking a highly skilled and detail‑oriented Senior Principal Instruction and Graphic Designer
to lead the creation of integrated communications and instructional materials that bring our company playbook/handbook, standard operating procedures (SOPs), and work instructions to life across print, video, digital, and mobile platforms.
This senior‑level role requires mastery in content development, instructional design, visual design, and production management. You will oversee projects from concept through completion—creating design strategy, collaborating with stakeholders and SMEs, writing and editing content, designing and animating visual assets, ensuring brand alignment, and driving an exceptional user experience. Success requires advanced communication skills, high‑level design capability, strong instructional methodology, and the ability to lead complex, fast‑paced production cycles with a calm, solution‑oriented approach.
- Design and produce integrated communications
(print, video, digital, mobile) supporting the company playbook/handbook, SOPs, work instructions, and learning programs.
- Lead the design and development of instructional materials
including lesson plans, slide decks, participant guides, microlearning, assessments, and performance demonstrations.
- Direct end‑to‑end production workflows:
establish timelines, manage schedules, coordinate stakeholder discussions, report status to leadership, draft and refine content, and oversee version control.
- Publish, package, and archive deliverables
within formal repositories; manage quality checks and issue resolution.
- Refine and optimize content
to meet brand, quality, usability, accessibility, and information‑architecture standards.
- Prepare and facilitate stakeholder and user‑testing sessions:
develop facilitation materials, gather feedback, and incorporate SME insights into content revisions.
- Write and record narration scripts
in a clear, conversational tone appropriate for training audiences.
- Design and animate visuals
—including graphics, icons, characters, and infographics—using sophisticated visual hierarchy, UX/UI principles, and brand systems.
- Program advanced PowerPoint interactions
including animations, transitions, navigation, and interactive or gamified learning experiences.
- Partner with internal and external stakeholders
to define design strategy, clarify requirements, and secure timely feedback and approvals.
- Measure content performance
(adoption, completion, user feedback) and recommend ongoing enhancements.
- Synthesize complex process, technology, or continuous improvement concepts
into clear, intuitive instructional or visual formats.
- Provide
basic troubleshooting
for digital learning experiences and production files.- 5+ years
of progressive experience designing, writing, and producing digital, video, and print learning or communication materials.
- Master‑level writing and editing skills
with the ability to produce concise, clear, compelling, and grammatically strong content.
- Demonstrated ability to
interview SMEs
, extract complex information, and translate it into simple, structured content.
- Strong interpersonal communication, with proven success partnering with corporate stakeholders at all levels.
- Project and production management experience
(schedules, coordination, risk/issue tracking, milestone management).
- Ability to work independently and collaboratively; consistently maintains a calm, solutions‑focused approach.
- Content and design experience related to
Lean, Six Sigma, and continuous improvement initiatives
(preferred).
- Proven ability to
design assets for learning ecosystems
, including multimedia, eLearning, and structured content libraries.
- Familiarity with corporate brand governance
and experience redesigning large document sets or highly technical libraries.
- Expertise reorganizing and simplifying large content libraries or documentation systems.
- Strong understanding of visual hierarchy, UX/UI structure, and content simplification.
- Ability to translate complex workflows into intuitive visual diagrams or structured user pathways.
- Experience preparing
print‑ready manuals, booklets, guides, or binders
.
- Fluency in both digital and print production standards.
- Adobe Creative Cloud:
Acrobat Pro, Photoshop, Illustrator, InDesign
- Microsoft 365:
Word, PowerPoint, Excel, SharePoint, Teams
- eLearning/authoring tools:
Articulate, with familiarity in video tools a plus
- Strong understanding of
instructional design principles
and
adult learning theory
.
- Skilled in managing multiple concurrent projects in a fast‑paced environment.
- Nice to have:
- Analytics for content performance and adoption
- Experience simplifying complex technical/conceptual information
- UX/UI design methodologies and a modern, clean design portfolio
- Bachelor’s degree in
Instructional Design, Communications, Journalism, Media Production, Education, Graphic Design
, or related field; or equivalent professional experience.
- Resume
- Portfolio with
at least one writing sample and one design example
(preferably showing both instructional and visual design capability)
Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $ 35.36-$47.14/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.