Training and Instructional Designer

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Training and Instructional Designer. Under the guidance of management, this role is responsible for designing, developing, and delivering effective training programs that enhance employee skills and organizational performance. Key responsibilities include assessing training needs, creating engaging learning experiences, and facilitating sessions to ensure knowledge transfer and skill development. The position also oversees the execution of training initiatives using diverse methodologies—such as adult learning principles, experiential techniques, and modern learning tools—to maximize program effectiveness and learner engagement.

Major Responsibilities:

- Partner with training management to identify learning needs and design effective solutions grounded in adult learning principles and best practices. Solutions may include ILT, VILT, videos, and eLearning modules.

- Collaborate with SMEs and management to review, update, and enhance existing training materials for relevance, accuracy, and learner engagement.

- Develop formal and informal assessment tools to measure learning outcomes and performance improvements.

- Build and maintain strong relationships with SMEs to ensure effective collaboration and knowledge sharing.

- Facilitate skill-building sessions beyond technical training to support overall employee development.

- Assist the training manager in managing the LMS to ensure ease of use and accurate data tracking.

- Coordinate training schedules and maintain up-to-date training records as needed.

- Collect, analyze, and apply feedback from training programs to continuously improve learning experiences.

- Demonstrate a positive, professional attitude in all interactions.

Position Requirements:

- Bachelor’s degree in education, human resources, or a related field, or an equivalent combination of education and experience.

- Master’s degree in adult/continuing education or instructional/curriculum design preferred.

- Minimum of 2 years in instructional design, development, and delivery, with a strong focus on adult learning principles.

- Solid understanding of adult learning theory, training methodologies, and storyboarding techniques, emphasizing experiential learning.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

- Basic knowledge of eLearning authoring tools (e.g., Articulate, Captivate).

- Familiarity with learning technologies, including Learning Management Systems and scheduling/tracking tools.

- Exceptional written and verbal communication skills.

- Strong presentation and facilitation abilities.

- The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Job Location Type is Onsite.

Other Details: Compensation: Expected base pay range for this role will be $66,300- $84,500.

Base pay is based on several factors including, experience, skills, and knowledge.

This role will be eligible to participate in an annual short term incentive program.

Benefits: Medical insurance coverage from day 1; 401k vesting immediate.

- Employee insurance and medical plans, including prescription, vision and dental benefits.

- 401(k) program with generous company match.

- Company stock purchase plan.

- Wellness programs, including free on and off-site fitness centers.

- Employee Assistance Program (EAP).

- Tuition reimbursement program.

- Paid time off including paid holidays.

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.