About Us:
Neighborhood Windows & Doors is a trusted leader in the window replacement industry. We pride ourselves on providing high-quality products and exceptional customer service. We are seeking an enthusiastic, experienced, and driven Inside Sales Supervisor to join our dynamic team and help us continue to grow and succeed.
Position Overview:
As the Inside Sales Supervisor, you will be responsible for leading, training, and overseeing a team of Inside Sales Specialists. Your team will be responsible for working directly with homeowners to schedule appointments and coordinate schedules with our window consultants. This is a leadership role where you will have a direct impact on the department's growth and success.
Key Responsibilities:
•Supervise and mentor a team of Inside Sales Specialists, ensuring they meet and exceed performance goals.
•Provide training and ongoing coaching to sales team members to enhance their skills and customer service techniques.
•Oversee the scheduling process to ensure appointments are efficiently and accurately coordinated with our window consultants.
•Manage and optimize the technology used within the department, including CRM systems and scheduling tools.
•Collaborate with leadership to implement strategies for growth, efficiency, and department success.
•Regularly evaluate performance and provide actionable feedback to drive improvement.
•Work closely with the sales team to meet company objectives and key performance indicators (KPIs).
Qualifications:
•Proven experience in management or inside sales leadership, with a strong track record of success.
•An understanding of sales processes and CRM software.
•Experience managing a team in a fast-paced environment with a focus on team development and growth.
•Strong organizational skills and the ability to manage multiple tasks and priorities.
•Excellent communication and interpersonal skills.
•A proactive and solutions-oriented approach to challenges and opportunities.
•Strong desire to contribute to department growth and success.
What We Offer:
•Competitive salary and performance-based incentives.
•Opportunities for career growth and development within a rapidly expanding company.
•A supportive and collaborative work environment.
Neighborhood Windows & Doors is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
Shift:
Supplemental Pay:
Ability to Commute:
•Cocoa, FL 32922 (Required)
Work Location: In person