PRIMARY RESPONSIBILITIES
•Prepare customer quotes.
•Coordinate communication between teams to resolve issues on location.
•Track customer specific requirements and pricing.
•Monitor available inventory for upcoming jobs.
•Track and report customer activity.
•Track and report revenue.
•Coordinate incoming and outgoing jobs.
•Coordinate with customers to get invoices and/or tickets signed.
•Review and approve customer invoices.
•Create credit memos and manage the approval process.
•Train new employees on department process and work instructions
•Perform other work-related tasks as necessary.
Comply with all NOV Company and HSE policies and procedures.
FACILITY/GROUP SPECIFIC RESPONSIBILITIES
•Generate reports and verbal communication to schedule outgoing and incoming jobs daily.
•Create and review customer quotes.
•Ensure all invoices are accurate and approved in a timely manner to be submitted to the customer for payment per the customer requirements.
Track and manage disputes to ensure DSO goals are achieved.
EDUCATION & EXPERIENCE QUALIFICATIONS
Bachelor’s Degree or Equivalent Experience
JOB REQUIREMENTS
•Preferably 2+ years of ESP and/or Artificial Lift Experience
•Experience in Customer Service and Sales
•Excellent Communication Skills
•Ability to multitask and work in a fast-paced environment to meet strict deadlines.
•Strong organization and time management skills.
•Knowledge of MS Office Suite (Word, Excel, Outlook).
•Current Knowledge of the Oil and Gas Industry and Artificial Lift Equipment.