Tired of gimmicky sales tactics and corporate red tape?
Wish you could lead an HVAC team your way—with support but without micromanagement?
Ready to build something bigger, not just manage a schedule?
Rocket Cooling is looking for a Service Manager to take charge of our SWFL operations. You’ll be responsible for leading the entire HVAC team, including service, install, and maintenance technicians. This is a high-impact leadership role where your ideas, execution, and team-building skills will shape not just the local branch—but the future of our company.
You’ll also be part of a multi-location leadership team that collaborates across our Florida markets, sharing ideas and support in weekly management meetings. If you’re ready to grow with a company that’s scaling fast and still deeply personal, this is your next step.
Responsibilities:
•Lead and oversee the full HVAC team across service, install, and maintenance
•Provide oversight of branch-level P&L and help drive profitability
•Track and manage KPIs, including revenue, efficiency, customer satisfaction, and callback rates
•Coach and mentor technicians to elevate performance, professionalism, and confidence
•Maintain high standards—ensuring jobs are done right the first time
•Coordinate with our CSR/Dispatch Manager to ensure smooth scheduling and customer communication
•Work closely with install coordinators and permit staff to keep projects on track
•Contribute to company-wide growth through weekly leadership meetings with managers from other branches
•Uphold Rocket Cooling’s clean, professional image and reputation for quality
Qualifications:
•Experienced HVAC leader—ideally with service and install management background
•Familiarity with profit and loss reporting and performance metrics
•Strong understanding of KPIs and how to use them to drive accountability and improvement
•Confident coach and motivator who builds strong, capable teams
•Comfortable with tech—familiar with ServiceTitan and digital field tools
•Proactive, organized, and solution-driven
•Focused on quality service, not sales pressure or shortcuts
•Excited to grow with a company that rewards initiative and integrity
Why Rocket Cooling:
•Entrepreneur-owned and growing—no corporate red tape
•Professional tools, clean vans, and a highly responsive support team
•Collaborative, multi-location leadership team that shares best practices
•Real career growth potential across locations and leadership levels
•Core values: Integrity First, Build Value, Always Improve
Job Type: Full-time
Pay: $90,000.00 - $140,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Experience:
•HVAC Management: 2 years (Preferred)
•Service Titan: 1 year (Preferred)
Ability to Commute:
•Lehigh Acres, FL 33971 (Required)
Work Location: In person