Thomas Mechanical & Fire Protection

HVAC Service Manager

LocationGreenville-Spartanburg-Anderson, South Carolina Area
Job TypeFull-time

About This Job

To be considered for this position, please visit our website and fill out an application: https://thomasmechanical.com/careers.

Thomas Mechanical & Fire Protection is one of the fastest growing mechanical contractors in the Upstate of South Carolina. We are seeking a motivated and experienced professional to Manager our Service Department.


Position Overview

As our HVAC Service Manager, you won’t just oversee the service department - you’ll lead it, shape it, and take it to the next level. You’ll be at the heart of daily operations, guiding a growing team of talented technicians, streamlining processes, and driving top-tier performance across the board. This is a hands-on leadership role where your ideas and experience will make a real impact. Whether you're an experienced manager looking for more freedom and support, or a seasoned tech ready to step up and lead, this is your opportunity to build something great with the full backing of ownership and unlimited resources.


Key Responsibilities

Lead and manage the HVAC service department, including operations, personnel, and customer service
Supervise, support, and mentor HVAC Service Technicians of all levels
Oversee scheduling, dispatch, and daily workflow to ensure timely, high-quality service delivery
Recruit, train, and develop technicians and support staff
Foster a culture of safety, accountability, and technical excellence
Handle escalated customer concerns and maintain strong client relationships
Drive departmental growth through process improvement and team development
Monitor KPIs, service goals, and departmental budget
Ensure compliance with all safety, licensing, and environmental regulations


Qualifications

5+ years of experience as an HVAC Service Manager or 8+ years as a Senior HVAC Service Technician with proven leadership skills
Experience working with commercial and/or residential HVAC systems and clients
Strong diagnostic, troubleshooting, and communication skills


What We Offer

Competitive salary and comprehensive benefits
Relocation assistance
Consistent, year-round work in all sectors (residential, commercial, and industrial)
Full autonomy to lead and develop the department
Unlimited resources and strong executive support
Opportunities for professional growth and career advancement


Requirements:

Driver’s license
Clean driving record and background check
Universal EPA card
Drug testing


JOB TYPE:

Full-time (40 hours) permanent position, Monday - Friday


Salary:

Depending on experience
Performance bonus
Industry-best drive time policy


Benefits:

401(k) matching
Health insurance
Dental insurance
Life insurance
Paid time off
Vision insurance
Bonus opportunities


ABOUT US:

Founded in 2004, Thomas Mechanical is an independently owned, full-service mechanical contractor focused on delivering turnkey HVAC and mechanical services to a strong base of commercial, industrial, and residential customers. Conveniently located along interstate 385 in Laurens County, South Carolina we service a wide range of customers throughout the Upstate of South Carolina and neighboring communities. We take pride in delivering exceptional workmanship, design, fabrication, installation, and customer service. As one of the fastest-growing companies in South Carolina, we're fueled by brilliant minds and skilled technicians.

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