Help Desk

We’d love to have you join our team as a Help Desk - Tier 2 or Tier 3 in our Duluth, GA office.

Company Overview:

Ampirical has been committed to improving and strengthening the power grid since the company’s inception. Just as an ampere is the base unit for electric current, Ampirical takes pride in being on the leading edge of innovation and technology, allowing our industry to flow forward in a positive direction.

We show gratitude for our customers and uplift our team members who make it all happen. We embrace challenging - yet rewarding - work, and we invest in our people every step along the way.

Working at Ampirical is a career, not just a job. Please enjoy this video about our culture.

Job Summary

The IT support specialist is responsible for providing technical support and assistance to individuals and organizations using computer software, hardware, and other technical equipment.

What we Offer:

We offer a highly competitive compensation & benefits package for all full-time employees. You can review all of the details of our benefits package here. Below are some highlights.

The range for this position starts at $50,000 - Commensurate, depending on relevant experience, skills, and education.

Who You Are

Essential Duties & Responsibilities

EEO Statement:

Ampirical is an Equal Opportunity Employer, meaning we do not discriminate based on the following characteristics in our hiring and employment practices: Age, sex, color, race, creed, national origin, religion or religious attire, marital status, pregnancy (child birth or related medical conditions), citizenship status or amnesty, ancestry, sexual orientation, gender, gender identity, gender expression, transgender status, physical or mental disability, military or veteran status, genetic information, sickle-cell trait, status as a tobacco user or non-user, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.