IT Help Desk Manager

Job Overview

We are seeking a skilled and experienced Helpdesk Manager to lead our IT support team. The ideal candidate will be responsible for overseeing the helpdesk operations, ensuring that all technical issues are resolved efficiently and effectively. This role requires a strong understanding of IT infrastructure and support, as well as excellent communication skills to interact with both technical and non-technical staff. The Helpdesk Manager will play a crucial role in maintaining high levels of customer satisfaction through timely and effective technical support. This role leads a team of 8.

Responsibilities

Skills

Join our team as a Helpdesk Manager where you can make a significant impact on our organization’s IT support services while fostering a collaborative work environment.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

Compensation Package:

•

Profit sharing

Schedule:

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8 hour shift

Work Location: In person