IT Help Desk Technician

CONSTRUCT YOUR CAREER WITH MEARS AND BUILD AMERICA'S FUTURE

Are you looking for your next big opportunity? At Mears Group we offer more than just a job.

We offer a career where you can grow, innovate, and make a real impact.

Mears Group, Inc., a Quanta Services company, is a leader in the construction and infrastructure industry. With more than 50 years of experience, we are committed to safety, quality, and integrity. We bring together people and resources to build the framework that powers our nation.

IT HELP DESK TECHNICIAN

The IT Help Desk Technician in our Phoenix, AZ office, provides software and network support, user training, and troubleshooting across multiple platforms. This hands-on role involves hardware setup, software installation, and remote or onsite user assistance. It’s a strong career opportunity for those looking to build technical skills, gain infrastructure experience, and work in a collaborative, service-oriented environment.

WHY JOIN MEARS?

SAFETY THAT BRINGS YOU HOME:

At Mears, safety is our utmost priority. We are at the forefront of enhancing safety outcomes for both our employees and clients. We empower our workers to take ownership of their own safety. The Capacity Model is designed to minimize the risk of accidents and injuries.

BENEFITS & COMPENSATION:

Despite our size, Mears remains a family company. Our suite of benefits reflects our commitment to our employees.

ESSENTIAL DUTIES:

+ Performs hardware/software upgrades to existing computer equipment as needed + Configures and ships new workstations, laptops, and surface tablets to their respective operations unit. + Responds to software problem calls on site or over the phone for users + Select and purchase PC and server level hardware as well as networked devices and all related equipment + Assemble, install and repair all computer hardware and related equipment + Design, install and maintain data backup systems and disaster recovery

KEY QUALIFICATIONS:

+ High school Diploma or equivalent + Strong oral and written communication skills + Excellent interpersonal skills + Good problem-solving skills and ability to prioritize multiple projects + Customer service oriented + The physical activity required for this role includes:

- Sitting for extended periods in an office environment

- Frequently standing, walking, stooping, reaching, climbing, bending and reaching

- Manual dexterity for computer use, files and office equipment

- Occasionally lifting objects weighing up to 50 pounds

+ Pass pre-employment drug screen and background check

This role is accepting applications until 08/30/2025

This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 199.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer, including disabled and veterans.