Expert IT Vendor Manager

Requisition ID # 165271

Job Category: Legal

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview

Enterprise Business & Technology Modernization is a cross-functional organization leading PG&E’s Propel program, a major business and technology modernization initiative designed to unlock customer value by simplifying collaborative work processes. Propel will migrate PG&E to the new version of SAP, S/4HANA, presenting a unique opportunity for PG&E to standardize business processes, clean the technology core, and enable innovation for breakthrough change across Engineering, Operations, Finance, Supply Chain, Human Resources, and Information Technology. Through a phased approach, Propel will implement process standardization, operating model changes, data improvements, SAP, and other technology applications with a focus on incrementally improving business capabilities and delivering value.

Enterprise Business & Technology Modernization is comprised of multi-disciplinary coworkers with deep functional and industry expertise to design and implement end-to-end business processes and technology solutions following industry-leading practices. The team partners closely with IT and external partners to work collaboratively with many stakeholders to adopt standard processes and maximize the use of out-of-the-box proven technology solutions to meet business needs. Each role in this department offers immense career growth potential and a once-in-a-lifetime opportunity to accelerate the outcomes of our True North Strategy and deliver for our customers.

Position Summary

The IT Vendor Manager, Expert will play a pivotal role in PG&E’s Propel program, overseeing the lifecycle of multiple strategic 3rd party contracts. This role is responsible for ensuring that all parties adhere to the agreed terms, tracking key milestones, and managing renewals or amendments. The ideal candidate will be responsible monitoring, analysis, compliance & reporting while working with other departments to ensure consistent compliance practices are followed.

Reporting Relationship

The IT Vendor Manager, Expert will report directly to Director of Propel.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be Oakland General Office (OGO). General expectations for working days in OGO are Tuesday, Wednesday, and Thursday of each week.

Disclosure:

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location.

The decision will be made on a case-by-case basis related to these factors.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Pay Range:

Bay Area – $114,000 to $162,800

Job Responsibilities:

- Responsible for the supplier relationship management of critical system integration partners.

- Manages complex contracts and change order terms including, but not limited to, interpretation of contract terms and mitigation of risks, working with key stakeholders.

- Develops complex scorecards to assess contract performance.

- Independently facilitates vendor performance discussions.

- Negotiates major dispute settlement with internal stakeholders and vendors.

- Creates new and innovative approaches, tools and tactics to solve complex problems.

- Leads cross-functional projects or process improvement initiatives.

- Trains stakeholders on policy and complex contract issues.

- Provides quality assurance (QA) and quality control (QC) oversight for the contract performance team.

- Develops contract audit plan.

- Keeps track of program contracts and their associated obligations

- Analyzes contracts for potential compliance issues.

- Identifies and resolves discrepancies or non-compliance issues.

- Evaluates the effectiveness of compliance programs and procedures.

- Conducts audits and inspections to verify compliance.

- Communicates compliance requirements to all relevant stakeholders.

- Prepares reports on contract compliance activities and outcomes.

Minimum:

- Bachelor’s degree or equivalent experience

- Seven (7) years of direct experience in a similar role with ability to navigate complex sourcing strategies and contract compliance for large scale digital transformations (e.g. managing system integrator services and software professional services) while managing sophisticated contracts to minimize value leakage.

Desired:

- Master’s degree in related discipline

- Certification such as one of the following or related:

- Project Management Professional (PMP)

- Program Management Professional (PgMP)

- Lean Six Sigma Yellow Belt

- Experience with quality assurance (QA) and quality control (QC) regarding contract documents.

- Experience with process development, review, and continuous improvement.

- Experience in transmission pipeline construction.

- Utility industry experience.

- Expert on Contract Management and customer service.

- Forward thinking; can anticipate future consequences accurately.

- Ability to manage conflict constructively with a win-win resolution in mind.

- Results-oriented skills with a balanced emphasis between quality and quantity.

- Leadership, organizational, and interpersonal skills.

- Knowledge and understanding of federal, state, regulatory, and local laws, ordinances, regulations, agencies, and issues impacting (past, present, and future) gas or electric operations within the utility industry.

- Prioritizes workload independently based on department priorities and goals.

- Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and contract information systems and applications (e.g. SRM, Ariba, SAP, scheduling software).