PPI Quality & Engineering, LLC

ERP Program Manager

LocationHouston, TX
Job Typefull_time

About This Job


Role Overview

The ERP Program Manager will be responsible for overseeing the planning, implementation, and hypercare of the new ERP system - Dynamics 365FO / D365CE - i.e. the solution - across our North America Organization. The primary objective will be to ensure that the solution integrates seamlessly with our operating model, according to pre-defined success criteria. The role requires strong leadership, hands on approach and stakeholder and project management skills. Extensive experience with ERP systems & business processes in a large multi-company, multi-location and multi-currency setting and experience in the Architecture, Engineering and Construction industry.


Responsibilities

Solution Implementation and Management
Lead the end-to-end implementation of the solution at the different businesses in North America, ensuring timely delivery and alignment with business goals, according to pre-defined success criteria
Hands on approach and attitude, taking ownership of problem, proactively looking for solutions given knowledge of D365FO while becoming an expert in our internal processes and requirements
Oversee solution configuration and integration/interfacing with other applications and allows of efficient and scalable growth
Develop and execute training programs to ensure end-users are proficient in using the new solution
Manage data cleansing efforts to ensure data integrity and accuracy within the solution
Coordinate and oversee user acceptance testing (UAT) to ensure the solution meets business requirements and user expectations
Bridging the knowledge GAP between the third party implementation team, internal implementation team and Key and final users
Facilitate issue resolution during UAT and ensure defects are logged, tracked, and resolved promptly
Project Planning and Execution
Develop detailed project plans, including scope, timelines, resource allocation, and budget management
Coordinate with international cross-functional teams including finance, operations and IT to ensure successful project execution
Monitor progress, identify potential risks, and implement mitigation strategies
Stakeholder Management
Serve as the primary point of contact for all matters related to the D365FO Implementation
Mobilize cross functional teams and facilitate collaboration to achieve project objectives
Continuously liaise with the Kiwa corporate team to ensure alignment with global standards, while suggesting potential enhancements
Communicate project status, milestones, and challenges to senior management and other key stakeholders
Prepare and contribute to Steering Committee meetings to review project progress and make key decisions
Change Management
Develop and execute change management strategies to ensure smooth adoption of the solution
Plan training sessions and support end-users, ensuring they understand and effectively utilize the solution
Address and resolve any issues or concerns related to the solution, jointly with the Corporate Kiwa solution team


Requirements

University degree - Master's degree from a reputable institution
Minimum 10 years of experience in D365FO Implementation, with at least 5 years in a leadership role
Proven track record of successfully managing ERP projects in a large corporate environment, ideally being the customer
Strong understanding of business processes and technology in large corporate settings
Proficient in ERP systems (SAP, Microsoft Dynamics, etc.) and related technologies
Demonstrated leadership, communication, and interpersonal skills
Ability to maintain positive momentum in international and remote settings
Ability to work effectively in a fast-paced, dynamic environment
Ability to balance flexibility and decisiveness to accommodate changing project requirements
Strong all-rounded communication skills (oral, writing, presenting)


About Kiwa

Kiwa North America is part of the Kiwa Group. The company was established in 1948 in the Netherlands and provides safety related certification, testing, inspection, auditing, advising and training services to a wide range of clients, including manufacturers, service companies and consumers. Kiwa is a fast growing company and employs over 10.000 people in 35 countries. The total Revenue is around 1.3 billion Euro(www.kiwa.com). Since 2021 Kiwa is part of the SHV Group. SHV is a Dutch familyowned multinational company with more than 60,000 employees and a turnover of euro 26 billion (www.shv.nl).

Kiwa offers strong benefit package, including Health Insurance, 401k plan with company contribution, health and childcare spending/savings accounts, paid time off and more.

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