ERP Program Manager

Overview

PPI Quality & Engineering is supporting our parent company, Kiwa North America (KGNA), in identifying an ERP Program Manager to lead the implementation and integration of a new enterprise resource planning system across the organization.

The ERP Program Manager will be responsible for overseeing the planning, implementation, and hypercare of the new ERP system – i.e. the solution – across our North America Organization. The primary objective will be to ensure that the solution integrates seamlessly with our operating model, according to pre-defined success criteria. The role requires strong leadership, hands on approach and stakeholder and project management skills. Extensive experience with ERP systems & business processes in a large multi-company, multi-location and multi-currency setting. Experience with Dynamics 365 in the Architecture, Engineering and Construction industry is valued.

About Kiwa

Kiwa North America is part of the Kiwa Group. The company was established in 1948 in the Netherlands and provides safety-related certification, testing, inspection, auditing, advising and training services to a wide range of clients, including manufacturers, service companies and consumers. Kiwa is a fast growing company and employs over 10.000 people in 35 countries. The total Revenue is around 1.3 billion Euro(www.kiwa.com). Since 2021 Kiwa is part of the SHV Group. SHV is a Dutch family-owned multinational company with more than 60,000 employees and a turnover of euro 26 billion (www.shv.nl).

Kiwa offers strong benefit package, including Health Insurance, 401k plan with company contribution, health and childcare spending/savings accounts, paid time off and more.

Responsibilities

+ Lead the end-to-end implementation of the solution at the different businesses in North America, ensuring timely delivery and alignment with business goals, according to pre-defined success criteria + Hands on approach and attitude, taking ownership of problem, proactively looking for solutions given knowledge of D365 while becoming an expert in our internal processes and requirements + Oversee solution configuration and integration/interfacing with other applications and allows of efficient and scalable growth + Develop and execute training programs to ensure end-users are proficient in using the new solution + Manage data cleansing efforts to ensure data integrity and accuracy within the solution + Coordinate and oversee user acceptance testing (UAT) to ensure the solution meets business requirements and user expectations + Bridging the knowledge GAP between the third party implementation team, internal implementation team and Key and final users + Facilitate issue resolution during UAT and ensure defects are logged, tracked, and resolved promptly + Develop detailed project plans, including scope, timelines, resource allocation, and budget management + Coordinate with international cross-functional teams including finance, operations and IT to ensure successful project execution + Monitor progress, identify potential risks, and implement mitigation strategies + Serve as the primary point of contact for all matters related to the D365 Implementation + Mobilize cross functional teams and facilitate collaboration to achieve project objectives + Continuously liaise with the Kiwa corporate team to ensure alignment with global standards, while suggesting potential enhancements + Communicate project status, milestones, and challenges to senior management (Vinçotte & Kiwa) and other key stakeholders + Prepare and contribute to Steering Committee meetings to review project progress and make key decisions + Develop and execute change management strategies to ensure smooth adoption of the solution + Plan training sessions and support end-users, ensuring they understand and effectively utilize the solution + Address and resolve any issues or concerns related to the solution, jointly with the Corporate Kiwa solution team

Requirements