Refuel Operating Company

District Manager, Central TX

LocationSan Antonio, TX
Job TypeFull-time

About This Job


Job Title: District Manager

Reports To: Regional Director FLSA Status: Salary Exempt


Type of Position: Full Time

Job Summary: The District Manager is a pivotal leadership role entrusted with full operational and financial responsibility for the store operations within the designated district. With the authority to drive operational excellence, financial success, and customer satisfaction, this role plays a critical part in ensuring the consistent execution of Store operations. Reporting to the Regional Director the District Manager leads and supports a team of Store Managers and delivers monthly district performance recaps.


Essential Job Duties and Responsibilities:


Human Resources

Responsible for recruiting and hiring management-level personnel and ensures stores are adequately staffed.
Regular attendance, punctuality, physical on-site attendance (if applicable), adherence to the Company’s established policies and the team member handbook.
Responsible for recruiting, hiring and selecting of store level personnel, especially management level


Financial

Take full ownership of financial performance of stores performance within the district.
Monitor sales, revenue, expenses, and profitability, implementing strategies to achieve financial goals.


Required Knowledge, Skills, and Abilities:

Strong understanding of convenience store and restaurant business, general management
Ability to write, analyze, and evaluate operating report, Profit and Loss statements, internal and external
Communicate business correspondence in a clear and concise manner
Ability to relate to a diverse workforce and can effectively influence others throughout the organization
Ability to work independently and as a team player to leverage relations to accomplish goals
Highly adaptable to change
Strong organizational and time management skills are critical
Proficiency in MS Office (Word, Outlook, and Excel); ability and willingness to learn PowerPoint
Demonstrate ability to work “on-call” schedule
Clean driving record
Excellent communication skills
Demonstrate problem-solving and time management skills Position Purpose Manage multi-unit operations and personnel to maximize sales and profitability by promoting an effective team approach in a safe work environment that delivers quality customer service.
Ensures that management coverage and store schedules are set per store labor model
Complete, with store manager, orientation and training of new team members
Manages team members fairly and consistently; holds team members accountable
Administers coaching and corrective documentation to improve performance
Recognizes positive contributions
Conducts regular performance appraisals with Store Managers
Terminates as necessary
Ensures appropriate merchandise is ordered
Trains all management on proper order placement and procedures
Takes corrective action to prevent and resolve inventory losses caused by theft and accounting
Conducts safe fund audits Safety/Security and Compliance
Ensures all stores comply with all security, safety, and loss prevention procedures
Strictly enforces all NACS robbery prevention and security protocols as defined by the company
Serves as member of the Rapid Response Team to arrive on site during an incident involving injury
Maintains planograms, correct pricing, marketing, and any changes

• Conducts gasoline and product price surveys as directed • Reviews out-of-stocks and corrects stocking issues

Reviews pricing and corrects pricing issues, specifically un-priced products
Reviews and ensures that all promotional advertising is properly placed
Ensure store is always well-stocked
Ensures stores visits are completed so each location will meet individual budgets and company goals
Maintains all locations by performing operational inspections
Completes and assists store team members in completing daily, weekly, and monthly store and corporate reporting
Is present, if possible, to walk store with auditors during monthly retail audits
Ensures control counts are completed as assigned
Serves as a positive, professional role model, always, for team members
Resolves customer service complaints
Coaches and develops managers, assistant managers, and team members Financial
Responsible for overall profitability of store location including sales, gross profit dollars and margins, shrink, payroll, and expenses


Other Responsibilities

Sometimes additional responsibilities and duties, as set by the Executive Team of Refuel Operations
Work with other District Managers on special projects, covering vacations, etc.


Education and Experience:

At least two years of successful multi-unit store operation or equivalent experience in the industry
High school diploma or equivalent


Supervisory Responsibilities:

Ensures new team members complete orientation and training (per Refuel onboarding requirements)
Conducts formal performance reviews with Store Managers on an annual basis, provides regular, ongoing feedback.


Working environment and physical requirements:

Must be able to lift 25 pounds at times.

Travel: Must be able to travel up to 80%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.


#WSSCORP

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.


Job Type: fulltime


Schedule:

Monday to Friday
8 hour shift


Education: No education required


Work location: This is a remote position


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