Home Efficiency Experts

Director of Marketing and Scheduling

LocationBohemia, NY
Job TypeFull-time
Salary$75,000

About This Job

Are you a strategic leader who thrives on bridging departments, streamlining systems, and driving performance across multiple functions? Do you love to balance big-picture strategy and hands-on execution? Are you looking for a role where you can own both operational efficiency and marketing performance in a mission-driven company?

We’re seeking a Director of Scheduling & Marketing who can bring a steady hand to scheduling operations while helping guide and refine our marketing efforts.

In this role, you’ll collaborate across departments, lead a capable team, and focus on improving systems and strategies. This is a rewarding, visible role where your contributions directly shape the customer experience and help drive company growth.


What We Offer

You’ll be joining a family-owned, growth-focused company that values initiative, leadership, and collaboration. We offer a competitive salary starting at $75,000 annually, plus bonus opportunities. Our benefits include:

Comprehensive health insurance
401(k) with company match
Paid time off and holidays


What You’ll Do

Oversee and optimize all scheduling operations, using data analytics and routing insights to ensure efficient resource allocation and customer experience
Lead and manage contact center teams, refining scripts, coaching agents, and ensuring appointments convert into successful audits and sales
Design and execute multi-channel marketing strategies, balancing legacy lead sources with new initiatives like partnerships, community events, and direct outreach
Plan and manage events and trade shows, coordinating internal promotion, logistics, and follow-up to track lead conversion
Collaborate cross-functionally with sales, field, and engineering teams to improve lead quality, appointment routing, and team alignment
Own marketing performance reporting, analyzing audit and sales conversions to identify high-performing channels and continuously improve outcomes


What You Bring

5+ years of experience in scheduling, operations, or marketing leadership (experience in home services or field-based industries a plus)
Proven ability to manage people, systems, and data across multiple departments
Strong analytical mindset with fluency in KPIs, dashboards, and performance metrics
Hands-on expertise in CRM tools, marketing automation platforms, and scheduling systems
Experience in coaching teams, managing vendor relationships, and improving internal processes
Knowledge of Nassau and Suffolk County routing and geography is a strong plus
PMP or similar project management certification preferred
A proactive, organized, and collaborative approach with a passion for continuous


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