Customer Success Intern - REMOTE

Description

Are you passionate about building a sustainable future? Do you have a proven track record of being a diligent and eager learner? E Source has an opening for a customer success intern to support the account management and customer success team. You’ll learn about how the utility industry operates and about E Source products and service solutions. Ultimately, you will gain broad experience in utility business, customer success operations, and business software systems.

To be successful in this role, you’ll need to be organized, task-oriented, and ready to learn about the electric and gas utility industry.

At E Source, our passion for sustainability and energy efficiency fuels our work. We provide research and advisory services to electric, gas, and water utilities with the goal of increasing the effectiveness of their operations, customer programs, and customer relationships. We’re on a mission to help our clients evolve into customer-centric organizations that make data-driven decisions. And we like to have fun while we do it!

What Will Make You a Good Fit

Terms of employment Temporary position; up to 40 hours per week; unpaid

. Exact dates are flexible based on your schedule. Opportunity for current students to receive course credit.

Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable. At the same time, climate change has created a common, universal call to action: to reduce our carbon impact, improve our environment, and ensure the prosperity of future generations.

At E Source, We’re Dedicated To Helping Every Utility Become a Sustainable Utility. That Means Doing The Hard Work It Takes To Achieve Goals That Often Seem At Odds With One Another

E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to serve their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help our clients become a Sustainable Utility.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source. Employees who are interested in similar job opportunities in the future should visit the E Source careers page for a listing of all open positions and contact Human Resources to express interest.

We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.