All Seasons Inc

Customer Service Specialist - HVAC Schedule Coordinator

LocationTacoma, WA
Job TypeFull-time
Salary$52,000-$66,560

About This Job


All Seasons Inc. Tacoma WA,

We are a family-owned and operated HVAC company proudly serving Tacoma and the surrounding area with expert heating, air conditioning, indoor quality solutions, and electrical services, offering industry-leading Carrier products with the most advanced technology. Our team has 25 + years of experience in the design, installation and repair of residential and commercial heating and AC.

We are seeking a motivated and detail-oriented Customer Service Specialist - HVAC Schedule Coordinator to join our dynamic team! This role serves as the first point of contact for our valued customers and plays a key role in delivering exceptional customer service.


Benefits:

Medical 75% employer paid
IRA with 3% match
Paid time off
Paid holidays

Job Position: Customer Service Specialist - HVAC Schedule Coordinator

Compensation: $25.00 - $32.00 per hour, depending on experience + Spiffs

Work Hours: 8:00am to 5:00pm, Monday through Friday, with occasional overtime


What you will be doing:

Working in an office and warehouse setting
Answering Incoming calls
Scheduling annual maintenance calls
Scheduling sales appointments
Dispatching technicians
Date entry for parts ordering and updating customer database information
Inventory controlputting away parts shipments
Receiving materials and checking serial numbers
Supporting field techs by occasionally delivering parts
Must be able to climb on ladder
Casual work environment, jeans and closed-toe shoes


Qualifications:

High school Diploma or equivalent
Valid driver's license and insurable driving record
2 years related experience and/or training in customer service, dispatching, scheduling, inventory, or combination of experience and education.
Stellar customer service skills
Data entry, filing, and other general office duties
Experience with MS Outlook, MS Office Suite, specifically Word, and Excel
CRM Data base experience
Strong organizational skills and high attention to detail


Check us out online: www.wantheat.com

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