Customer Service & Scheduling Coordinator

Title: Customer Service & Scheduling Coordinator

Reports To: Office Manager

Status: Part Time

Be the Friendly Voice That Builds Trust

At Superior Fence & Rail, we’re not just installing fences: we’re helping homeowners protect what matters most and feel proud of their property.

Our core focus is simple but powerful:

Creating peace of mind and a sense of pride by installing exceptional fences that provide privacy, security, and lasting curb appeal.

From the first phone call to the final walkthrough, everything we do is built around this promise. As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers — the voice that sets the tone for their entire experience. By answering questions with warmth, coordinating schedules with care, and supporting the behind-the-scenes processes that make installations run smoothly, you’ll play a key role in delivering the peace of mind we promise.

What You’ll Do

What Makes You a Great Fit

We Live and Lead by Our Core Values

At Superior Fence & Rail, our Core Values aren’t just posters on a wall — they’re part of our daily language, decision-making, and performance reviews. We use them to recognize great work, solve problems, and guide how we show up for each other and our customers.

If these resonate with you, you’ll feel right at home. If not, we may not be the right fit — and that’s okay. Here’s what we stand for:

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

•

Paid time off

Shift:

•

Day shift

Ability to Commute:

Ability to Relocate:

Work Location: In person