Customer Service Representative
Remote
Full-timeAbout This Job
Doyle Electric, Inc. is seeking a friendly and professional Customer Service Representative to join our team, this position is Remote. The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will be a proactive communicator with excellent problem-solving skills and a passion for ensuring customer satisfaction.
Responsibilities:
•
Serve as the primary point of contact for customer inquiries, requests, and concerns via phone and email.
•
Provide accurate and timely information to customers regarding our services, pricing, and scheduling.
•
Schedule service appointments and coordinate with technicians to ensure timely and efficient service delivery.
•
Listen to customer issues, troubleshoot problems, and provide solutions or escalate as necessary.
•
Follow up with customers to ensure satisfaction and resolve any outstanding issues.
•
Maintain accurate and detailed records of customer interactions and service requests.
•
Process customer payments and handle billing inquiries.
•
Identify opportunities to promote additional services or products to customers.
•
Collaborate with other departments, such as operations and sales, to ensure seamless customer experience.
•
Uphold the highest standards of professionalism, courtesy, and customer service at all times.
Qualifications:
•
High school diploma or equivalent; additional education or relevant certifications a plus.
•
Proven experience in a customer service role.
•
Excellent verbal and written communication skills.
•
Strong interpersonal skills with the ability to build rapport with customers.
•
Ability to listen effectively, empathize with customers, and resolve issues calmly and professionally.
•
Strong problem-solving skills and the ability to think quickly to find solutions.
•
Proficiency in computer skills, including CRM software and Microsoft Office Suite.
•
Ability to multitask, prioritize, and manage time effectively.
•
Strong attention to detail and accuracy.
•
Ability to work independently and as part of a team.
bHsrtqdRcv
Similar Jobs
Customer Service Representative
Dixon Valve
full_timeChestertown, MD
about 16 hours ago
Customer Service Representative
Tremron
Pompano Beach, FL
1 day ago
Customer Service Representative
Fred F. Collis & Sons
Full-time
$41600 - $52000
Syracuse, NY
1 day ago
Customer Service Representative
Bourne's Energy
Full-timeMilton, VT
1 day ago
Customer Service Representative
West Knox Utility District
Full-timeKnoxville, TN
3 days ago
Customer Service Representative
Sandvik
full_timeCarrollton, TX
3 days ago
BP
Customer Service Representative
Budget Propane Corporation
Full-timeGravenhurst, ON
3 days ago
Customer Service Representative
Irving Oil
Full-timeWest Lebanon, NH
3 days ago
Customer Service Representative
Stark Exterminators
Full-time$33280 - $37440
Lake Charles, LA
3 days ago
Customer Service Representative
Imerys
full_timeSandersville, GA
4 days ago
Customer Service Representative
Gerdau
Tampa, FL
4 days ago
EE
Customer Service Representative
Edge Energy Group
Full-time$33280 - $37440
Burnet, TX
4 days ago
Customer Service Representative
ThompsonGas
Full-time$43680 - $47840
Denver, CO
4 days ago
Customer Service Representative
Siemens Energy
full_time$61500 - $114400
Olean, NY
4 days ago
KP
Customer Service Representative
Kraft Power
Full-time$54080 - $76960
Woburn, MA
5 days ago
Customer Service Representative
Freedom Electronics
Oldsmar, FL
5 days ago
Customer Service Representative
Hydro
North Liberty, IN
6 days ago
Customer Service Representative
Las Virgenes Municipal Water District
full_timeCalabasas, CA
6 days ago
Customer Service Representative
SMO Energy
Full-time$37440 - $37440
La Plata, MD
8 days ago
Customer Service Representative
Metal Supermarkets
Full-timeOttawa, ON
8 days ago
Trending Jobs
Assistant General Manager, Navy Yard Electric Utility
PIDC
Full-time$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
Electrical Engineer
Dudley Staffing
Full-time$55 - $75
Canonsburg, Pennsylvania
4 months ago
Division Order Analyst
Coronado Resources
Full-timeDallas, Texas
about 1 month ago
Accounts Payable Clerk
LPR Energy
Full-time$65000 - $65000
Dallas, Texas
about 2 months ago
Division Order Landman
R. Lacy Services, Ltd.
Full-timeLongview, Texas
16 days ago
contract landman
HPS Oil & Gas Properties
Full-timeLafayette, Louisiana
4 months ago
Oil and Gas Land and Title Analyst - SAM Associate II
Bank of America
Full-timeDallas, Texas
2 months ago
Attorney
Toeppich & Associates
Full-timeHouston, Texas
about 1 year ago
Professional Landman
Penterra Services, LLC
ContractLovington, New Mexico
8 days ago
Contracts Administrator
Third Coast
Full-time$70000 - $85000
Houston, Texas
about 2 months ago
Senior Landman
Greenlake Energy
Full-timeAustin, Texas
2 months ago
Landman
Stockyards Energy Land Services
ContractAkiachak, Texas
5 months ago
Electrical Designer
Dudley Staffing
Full-time$45 - $60
Canonsburg, Pennsylvania
4 months ago
Title Landman
Sustain Land Services
Full-timeNorman, Oklahoma
3 months ago
Title Reviewer
Innovation Land Services
Full-timePittsburgh, Pennsylvania
4 months ago
Oil and Gas Title Attorney
Oliva Gibbs PLLC
Full-timeHouston, Texas
about 2 months ago
HSE Operations Manager
ProPetro Services, Inc
full_timeMidland, TX
22 days ago
Senior Division Order Analyst
Formentera
Full-time$110000 - $130000
Austin, Texas
about 1 year ago
Mechanical/Piping Engineer
Dudley Staffing
Full-time$55 - $75
Canonsburg, Pennsylvania
4 months ago
Financial Analyst
Third Coast
Full-timeHouston, Texas
4 months ago
Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.