Customer Service Representative

We are looking for a Customer Care Representative that will be the liaison between our company and its current and potential water customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. This is primarily a phone-based position so call center experience would be helpful! Starting pay is $19.50/hr!

Responsibilities include but are not limited to:

Requirements

Water Utility Management (WUM) is Georgia’s largest privately owned operator of community water and wastewater systems, proudly serving over 30,000 households across 17 counties since 1970. Headquartered in Savannah, our mission is to provide customers with safe, reliable water and wastewater services while delivering an outstanding customer experience every day

WUM offers a competitive compensation package and a supportive work environment grounded in our core values. Full-time employees are eligible for comprehensive health, dental, and vision insurance after 90 days of employment. Additional benefits include paid time off, a 401(k) retirement plan with up to 3% company matching, and the option to participate in a Flexible Spending Account. We are committed to the professional development of our team and fostering a workplace where employees can thrive.