Customer Service Representative/Front Desk Receptionist

Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting company products or services.

Duties:

- Answer incoming customer calls promptly and professionally

- Make outbound calls to follow up on customer inquiries or to offer new products/services

- Provide accurate information about products or services

- Assist customers with order placement, modifications, and cancellations

- Resolve customer complaints in a polite and professional manner

- Perform data entry tasks accurately and efficiently

Skills:

The ideal candidate should possess the following skills:

- Strong phone etiquette and communication skills

- Excellent customer service skills with a focus on sales

- Proficiency in English; multilingual abilities are a plus

- Ability to analyze customer needs and provide suitable solutions

- Experience in data entry is preferred

- Bilingual proficiency, especially in Spanish, is advantageous

This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills while contributing to the success of the company. Apply now to join our team!

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

Shift:

Work Location: In person