Levco Tech Inc.

Customer Development Manager

LocationTrumbull, CT
Job TypeFull-time
Salary$80,000-$100,000

About This Job


Reports To: Director of Operations

Position Summary:The Customer Development Manager is a hands-on, growth-focused leader responsible for driving new customer acquisition, deepening existing relationships, and ensuring an exceptional customer experience across all touchpoints. This role leads both our Account Executives and Account Managers, with a focus on building relationships, expanding market presence, and proactively growing our heating oil, propane, and HVAC customer bases.

You’ll ensure the team is aligned around a customer-centric mindset and empowered to deliver results across the full customer lifecycle, from acquisition to retention and expansion, while collaborating closely with all other teams in the company to deliver a seamless and consistently high-quality customer experience.


Key Responsibilities


Account Acquisition & Revenue Growth

Lead all phases of account acquisition, onboarding, and lifecycle strategy
Design and execute cross-sell and upsell strategies
Build and maintain a visible presence in the community to cultivate referrals
Administer pricing in line with revenue and margin targets
Align sales and customer service efforts to create a cohesive customer journey


Customer Experience & Retention

Take the lead in resolving customer concerns to reduce attrition and increase loyalty
Personally engage with top accounts and at-risk customers to retain business
Build and maintain strong customer relationships to extend account longevity
Champion a culture of responsiveness, problem-solving, and proactive service
Use customer feedback and data to refine engagement strategies


Leadership & Team Development

Lead, mentor, and develop a high-performing team of Account Executives and Account Managers
Establish clear performance goals and provide regular coaching and feedback
Promote a collaborative, customer-first culture across the sales and service teams
Identify training needs and implement continuous improvement processes


Qualifications

3+ years in a customer-facing sales, account management, or business development role
Track record of hands-on leadership in revenue-generating roles
Strong relationship builder with excellent communication and negotiation skills
Proficient in CRM systems (Salesforce preferred) and data-driven decision-making
Comfort with working in the field, attending networking events, and meeting clients face-to-face
Entrepreneurial mindset, willing to take initiative, adapt quickly, and lead by example

If you are passionate about driving growth in the energy sector and ready to make an impact, we invite you to apply for the Development Manager position at Levco Tech Inc. Join us in our mission to provide exceptional energy solutions!


Job Type: Full-time


Pay: $80,000.00 - $100,000.00 per year


Benefits:

Health insurance
Retirement plan


Schedule:

Monday to Friday
Weekends as needed


Experience:

sales, account management, or business development role: 3 years (Required)


Ability to Commute:

Trumbull, CT 06611 (Required)


Work Location: In person

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