Credit and Collections Manager

This is a full-time, on-site position in Casper, Wyoming

About Us:

At True Oil LLC, we do more than just power America—we live by the values that built it. Rooted in the rugged landscapes of the Rocky Mountain region, we take pride in doing things the right way: with honesty, grit, and a handshake you can count on. We're part of a family of companies under True Companies, where hard work is honored, teamwork is celebrated, and integrity is the foundation of everything we do.

Whether you're in the field, the office, or somewhere in between, you’ll find a supportive environment where your work matters and your growth is encouraged. Join us and be part of a company that’s been fueling progress and opportunity for generations—while staying true to its roots.

Why You'll Love Working Here:

We don’t just offer jobs—we offer a future. As part of the True companies family, you'll enjoy a generous, well-rounded benefits package designed to support your life in and out of work. Benefits include competitive health coverage, dental/vision insurance, up to 4 weeks of vacation, sick leave, paid holidays, 401(k) with employer match, company-paid life and disability insurance, profit sharing, tuition reimbursement, and more. We believe in rewarding hard work and supporting your future.

We take care of our people—because we know they’re the heart of everything we do.

What You'll Do:

- Develop, implement, and monitor credit policies and procedures to minimize financial risk.

- Assess the creditworthiness of potential and existing customers by analyzing financial statements, credit reports, and payment histories.

- Set credit limits and manage credit terms based on customer risk profiles.

- Oversee and coordinate the collections process for overdue accounts and establish collection strategies to improve cash flow.

- Negotiate payment plans and/or settlements with delinquent account holders.

- Prepare regular reports detailing accounts receivable performance, collections metrics, and outstanding debt levels for senior management.

- Analyze trends in customer payment behavior and make recommendations for process improvements.

- Coordinate resolution of customer inquiries and disputes related to billing and payment processes.

- Build and maintain positive relationships with internal and external customers to facilitate open communication.

- This position is responsible for directly supervising and mentoring a team.

- Carries out supervisory responsibilities in accordance with the companies’ policies and applicable laws.

What We're Looking For:

Required Education, Experience and/or Abilities

- Bachelor’s degree in finance, accounting, or a related field with at least five (5) years of experience in credit and collections management or related field, with at least two (2) years in a supervisory role.

- Strong analytical and problem-solving skills.

- Excellent communication and negotiation abilities.

- Proficiency in accounting software and MS Office Suite.

- Knowledge of relevant laws and regulations related to credit and collections.

Additional Eligibility Qualifications

- English language fluency, verbal and written.

- Acceptable results of a pre-employment background check, credit check and drug/alcohol test.

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True Oil LLC is an Equal Opportunity Employer - Vets, Disability