WillScot

Collections System Administrator

LocationPhoenix, AZ

About This Job


Collections System Administrator


Date: May 15, 2025


Location:

Phoenix, AZ, US, 85008


Company: WillScot


Req ID: 53727

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.


Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!


ABOUT THE JOB:

We are seeking a proactive, solution-oriented Business Systems Analyst to lead optimization and support of our GetPaid and Salesforce platforms. In this cross-functional role, you’ll act as the bridge between business stakeholders and technical teams—translating operational needs into system solutions that improve efficiency, support decision-making, and drive business outcomes. You'll play a key role in evaluating processes, identifying enhancement opportunities, and ensuring our systems evolve with the needs of the business.


WHAT YOU'LL BE DOING:


Business Process & Systems Analysis

Collaborate with business units to understand workflows, pain points, and opportunities within the Quote-to-Cash process.

Analyze and document business requirements for system enhancements, integrations, and reporting needs.
Evaluate existing processes and recommend improvements to increase automation, streamline operations, and enhance user experience.


Systems & Data Management

Serve as a functional expert for both GetPaid and Salesforce platforms, with a focus on usability, performance, and alignment with business needs.
Support configuration changes, workflow updates, and data integrity initiatives in partnership with technical teams or vendors.
Ensure consistent and accurate data across platforms; help define data governance standards and support cleanup initiatives.


Stakeholder Engagement & Vendor Coordination

Partner with stakeholders across Finance, Credit & Collections, Sales, and IT to ensure system capabilities support business goals.
Gather, prioritize, and communicate business requirements to internal developers and external vendors.
Manage relationships with system vendors, supporting escalations and ensuring service levels are met.



Reporting & Insights

Develop and maintain dashboards, reports, and KPIs to provide operational insights and support leadership decision-making.
Translate data into actionable recommendations for continuous improvement in system use and business processes.


Change Management & Training

Support the rollout of new features or processes through training, documentation, and change management efforts.
Act as a champion for user adoption by engaging with teams, collecting feedback, and driving continuous improvement.


EDUCATION AND QUALIFICATIONS:

Bachelor’s degree or equivalent work experience in business systems, finance operations, or technology.

Minimum of five years of analytic experience.
Hands-on experience with Salesforce, GetPaid, or similar systems.
Proven ability to analyze business needs and help design system solutions.
Comfortable working with data, troubleshooting issues, and collaborating with cross-functional teams.
Excellent organizational, analytical, and project management skills.
Strong interpersonal and communication skills, with the ability to translate technical concepts for non-technical stakeholders.


Preferred Qualifications

Experience with Salesforce administration or certification (e.g., Salesforce Administrator, Advanced Administrator).
Hands-on experience with GetPaid or similar collections/accounts receivable platforms.
Exposure to business process improvement initiatives or automation tools (e.g., workflow builders, RPA, etc.).
Familiarity with system integrations and supporting cross-platform data flows.
Background working in finance, credit, or operations environments with a focus on system optimization.
Knowledge of Agile methodologies or involvement in system implementation projects.


What Success Looks Like:

Consistent, uninterrupted operation and integration of GetPaid and Salesforce.
Strong vendor relationships and prompt resolution of system issues and improvements.
Enhanced system performance and user experience across business teams.
Increased efficiency and insight driven by accurate reporting and optimized workflows.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

Nearest Major Market: Phoenix

Job Segment: Systems Analyst, Accounts Receivable, System Administrator, User Experience, Outside Sales, Technology, Finance, Sales

Similar Jobs

company-logo

Manager, Collections

EPCOR
Job Typefull_time
 
Edmonton, AB
12 days ago
VS

System Administrator

V-Tech Solutions
Job Typecontract
Salary
$104000 - $112320
Montgomery, AL
2 days ago
company-logo

Collections Specialist - All Levels

Toho Water Authority
Job Typefull_time
Salary
$41600 - $68640
Kissimmee, FL
5 days ago
company-logo

System Administrator

Antero Resources
Job Typefull_time
Salary
$100000 - $110000
Denver, CO
13 days ago
company-logo

Customer Service & Collections Account Specialist

Westinghouse Electric Company
Job Typefull_time
 
Middlesex County, MA
13 days ago
company-logo

System Administrator

Mesa Natural Gas Solutions
Job Typefull_time
 
Loveland, CO
21 days ago
company-logo

System Administrator

Borealis Fuels & Logistics Ltd
Job Typefull_time
 
Calgary
21 days ago
company-logo

Systems Administrator

Thyssen Mining
Job Typefull_time
 
Regina, SK
2 days ago
WT

Systems Administrator

Wyandotte Tribal Corporation
Job Typefull_time
Salary
$78000 - $82200
Springfield, MO
6 days ago
company-logo

Systems Administrator

ONEOK
Job Typefull_time
 
Dallas, TX
14 days ago
company-logo

Systems Administrator

Nueces Electric Cooperative
Job Typefull_time
Salary
$65000 - $76000
Corpus Christi, TX
23 days ago
AL

Systems Administrator

Activation Laboratories Ltd.
Job TypeFull-time
 
Ancaster, ON
28 days ago
company-logo

Collections Clerk

Alectra Utilities
 
Mississauga, ON
23 days ago
company-logo

Collections Clerk

Alectra Inc.
Job Typefull_time
 
Hamilton, ON
23 days ago
company-logo

Salesforce Administrator

Utility Energy Services
Job Typefull_time
Salary
$80000 - $95000
Chicago, IL
9 days ago
company-logo

Customer Service & Collections Specialist

Westinghouse Electric Company
Job Typecontract
 
Miami, FL
14 days ago
company-logo

Administrator

Benmet Steel & Metal Inc.
Job TypeFull-time
 
Guelph, ON
14 days ago
company-logo

SharePoint Administrator

Propak Systems Ltd.
Job TypeFull-time
 
Airdrie, AB
22 days ago
company-logo

Records Administrator

New Braunfels Utilities
Job Typefull_time
Salary
$60306 - $96491
New Braunfels, TX
23 days ago
company-logo

Systems Administrator A

FirstEnergy
Job TypeFull-time
 
Akron, OH
26 days ago

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, TX
2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, TX
2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, TX
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, LA
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, TX
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, TX
over 1 year ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, OK
4 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, TX
3 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, PA
5 months ago
company-logo

Business Analyst – Accounting

Permian Resources
Job TypeFull-time
Salary
$110000 - $150000
The Woodlands, Texas
5 days ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, TX
2 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Midland, TX
4 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull-time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Cheyenne, WY
4 months ago
company-logo

Human Resources Business Partner

Copeland
Job Typefull_time
 
Lebanon, MO
10 days ago
company-logo

Solar Sales Closer

Yup Solar
Job TypeContract
Salary
$150000 - $300000
Los Angeles, CA
3 months ago