Client Service Manager

A Snapshot of Your Day

The Client Service Manager will manage the scope, schedule, and cost of repair projects in execution at the Houston Service Center. You will create inspection reports and repair proposals for steam turbines, centrifugal and reciprocating compressors, safety valves, and other related turbomachinery equipment. Serve as clients’ direct point of contact while repairs are ongoing at the service center. Work alongside a team of mechanics, machinists, weld technicians, inspectors, engineers, and project managers in the repair of critical turbomachinery equipment. Customers include oil refineries, petrochemical plants, power plants, universities, hospitals, and mechanical contractors.

How You’ll Make An Impact

- Manage Repair Projects: Oversee scope, schedule, and cost of turbomachinery repair projects at the Houston Service Center.

- Client Communication: Act as the primary client contact, translating customer specifications into actionable tasks for technical teams.

- Technical Documentation: Create inspection reports, repair proposals, and detailed work instructions referencing technical standards.

- Parts and Drawings Review: Analyze bills of materials and manufacturing drawings to identify and list required replacement parts.

- Project Monitoring and Reporting: Track job costs, ensure budget adherence, and deliver progress reports to stakeholders.

- Quality, Safety, and Lean Support: Ensure compliance with quality standards, support safety initiatives, and contribute to Lean implementation projects.

What You Bring

- Bachelor’s degree in Business or Engineering preferred. HS diploma with proven equivalent experience required.

- 3+ years of experience in rotating/reciprocating equipment repairs or quoting repair scopes. Those with more experience may be considered for a more senior level.

- Proven ability to manage full project life cycles and costs in a fast-paced, manufacturing or service environment.

- Skilled in interpreting shop instructions and manufacturing drawings; proficient in MS Word, Excel, PowerPoint, Project, and Outlook.

- Experience in organizations with strong safety and quality standards; committed to continuous improvement.

- Strong work ethic, team-oriented, teachable, and open to feedback; willing to work occasional overtime during client outages.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About The Team

Our

Transformation of Industry

division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards/Benefits

- Career growth and development opportunities

- Supportive work culture

- Company paid Health and wellness benefits

- Paid Time Off and paid holidays

- 401K savings plan with company match

- Family building benefits

- Parental leave

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