Client Relations & Operations Coordinator

Property Solutions - Delray Beach, FL

About Us:

Property Solutions is a luxury home management team dedicated to providing exceptional care and personalized service to high-end homeowners in the Delray Beach area. Our mission is to ensure peace of mind and maintain the beauty and integrity of our clients' properties, understanding that owning a high-end home requires consistent maintenance. We pride ourselves on our commitment to excellence and building strong relationships with our clients.

Job Summary:

We are seeking a highly organized and proactive Client Relations & Operations Coordinator to join our growing team. In this pivotal role, you will be responsible for managing client communications, scheduling services, ensuring seamless home maintenance, and supporting our business growth through marketing and operational development. The ideal candidate will be a detail-oriented individual with exceptional communication skills, a passion for providing outstanding service, and a desire to contribute to the success of a dynamic company.

Responsibilities:

Qualifications:

Deliverables:

30 Days:

- Gain familiarity with company operations, services, and client base.

- Implement a scheduling system for home watch inspections and maintenance services.

- Establish efficient client communication channels and response protocols.

60 Days:

- Streamline office operations and ensure smooth scheduling and service execution.

- Assist in finalizing service package offerings and additional fee structures.

- Develop and distribute initial marketing materials.

- Begin vendor and subcontractor coordination for additional service offerings.

90 Days:

- Fully optimize scheduling and service coordination for efficiency.

- Oversee client satisfaction and develop strategies for retention and growth.

- Assist in onboarding additional staff as necessary.

- Finalize and execute marketing initiatives for business expansion.

Software/Tools:

Benefits:

Property Solutions is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Types: Full-time, Part-time

Pay: $720.00 - $1,000.00 per week

Expected hours: 25 – 40 per week

Benefits:

Shift:

Work Location: Hybrid remote in Boca Raton, FL 33431