Job Summary
As a Business Analyst, you are responsible for the analysis of moderately complex financial applications and systems, providing second-level technical support and testing. With a team-first mentality, you will lead team initiatives while simultaneously participating in multiple IT project efforts. You have a working knowledge of advanced concepts, practices, and procedures. You may serve as a subject matter expert for certain areas of the application, business processes, technologies, and integrations.
Primary Job Responsibilities•Conducts analysis of business and system processes, system data, integration, and reporting.
•Performs strategic research and defines, tests, documents and manages requirements according to approved standards/procedures.
•Serves as the subject matter expert to lead and facilitate requirement gathering sessions.
•Predicts potential problems, provides recommendations, and documents solutions according to approved standards/procedures.
•Prepares, maintains and archives detailed system artifacts according to approved standards/procedures.
•Provides escalated (tier 2) support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolved or escalated.
•Leads process improvement efforts within teams and business stakeholders.
•Leads training for application implementations and system enhancements.
•Identifies and communicates best practices.
•Conducts analysis for the evaluation and selection of new analysis solutions and tools.
•Perform other duties as assigned.
Career Level (P2)
Organizational Impact:
•Works to achieve day-to-day objectives with moderate impact on the area.
•Works independently on larger, moderately complex projects/assignments.
•Sets objectives for own area to meet the objectives or goals of projects and assignments.
•May assist other professionals with tasks and assignments.
Leadership & Talent Management:
•May provide guidance and assistance to entry level professionals and/or support employees.
Knowledge & Experience:
•Requires practical knowledge of finance systems typically obtained through advanced education combined with experience.
•Typically requires a University degree in Finance, Accounting, Information Technology or equivalent experience and minimum 2-4 years of prior relevant experience.
•ERP, General Accounting, Finance systems experience is a plus.
Required Skills
•Excellent written and verbal communication
•Problem solving and root causes analysis
•Documentation and knowledge management
Required Licensing, Registration And/or Certifications
Physical Requirements:
•Location (Hybrid) – Atlanta, GA or Tempe, AZ
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