Job Summary: The Service Billing Administrator is responsible for billing all work orders within 10 days of completion of service calls.
Company Overview: Moore's is a mechanical, electrical, plumbing, and controls solutions company providing commercial and industrial services across Virginia and North Carolina. Founded in Altavista, Virginia in 1985, Moore's has grown to employ nearly 600 people across 11 office locations. In 2012, we became a 100% employee owned (ESOP) company, which means everyone in the company shares a stake in our success.
Responsibilities:
•Verify all attached documents are included in work orders upon completion of work
•Edit work order description for customer friendly wording
•Verify labor and parts pricing before marking work order approved for billing
•Verify invoice does not exceed customer supplied NTE (Not to Exceed) amount
•Verify service report includes all details of work performed and customer's signature
•Verify all information on invoices are accurate in the invoice summary report
•Provide backup for other Billing Administrators as needed
Qualifications:
•High School Diploma or equivalent.
•Strong customer service and interpersonal skills including both written and verbal communication.
•Ability to prioritize tasks and multi-task.
•Ability to work individually with a teamwork mindset.
•Willing to assist and collaborate with others when issues arise.
•Clean driving record and dependable transportation.
•Proficient computer skills including Microsoft products as well as efficient typing skills.
•Billing experience preferred.
•Experience with ERP systems or similar software is a plus.
We Offer:
•Health, Dental,Vision Insurance Coverage begins on the first calendar day of the month following date of hire.
•Employee Stock Ownership Plan - We are 100% employee owned!
•Annual Profit-Sharing Bonus.
•401(k) with company match.
•Paid MaternalPaternal Leave
•Safety incentives and awards - Earn extra PTO for being safe!
•Paid holidays include New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas.
Drug screen and background checks will be performed. Moore's is an equal opportunity employer.