Benefits Operation Analyst

ROLE 1: Benefits Analyst (Benefits-Heavy)

Remote

12 months contract

Role Focus

This role is primarily focused on benefits administration

with limited LOA exposure. Manager is looking for a

well-rounded, hands-on benefits administrator

who understands how benefit programs operate end to end and how they integrate with third-party vendors.

Primary Responsibilities

- Day-to-day administration of:

- Medical plans

- 401(k)

- Time off programs

- Employee eligibility and enrollment management

- Handling

escalated benefits questions

from employees

- Partnering with

Shared Services

to resolve benefits inquiries

- Working closely with benefits vendors and internal benefits partners

- Invoice managements related

to benefit plans

- Compliance-related support including:

- ACA

- 401(k)

- Nondiscrimination testing

- Form 5500

- Supporting benefits-related projects as needed

Case Volume

- Lower overall volume

- Approx.

5+ benefits cases per day

, typically

more complex/escalated

issues

Ideal Background – Role 1

- 2–4 years of

hands-on benefits administration experience

- Strong understanding of:

- Medical plans

- 401(k)

- Benefits compliance

- Workday experience is required

- Experience partnering with third-party carriers and vendors

- Experience supporting

mid-to-large companies

(~9k–10k employees)

- Not looking for consultants — must have

personally executed

the work

Description:

- Will be focused on the day-to-day benefit plan administration

- More of a "Generalist" type of role

- Similar job titles include: "Benefits Analyst" or "Specialist"

- 3-5 years of experience

- Looking for someone who is highly organized, having a case management mindset, and balancing empathy with business focus

- Looking for candidates from fast-paced, adaptable environments, noting that most of their current team has a background in tech

- Need someone with exposure to all types of benefits, including medical plans, retirement, and time away, and who ideally has at least three to five years of benefits experience

- - need someone who can plug in and already knows what to do, which is why a benefits analyst or specialist background is preferred over an HR generalist with benefits experience, as the latter often requires more ramp-up time