Associate - Storm Execution & Support Ops - BW Storm Planning & Response

Overview

The Storm Planning and Response team of Bronx Westchester Storm Execution and Support Operations seeks a highly motivated Entry Professional to be part of its team. The Entry Professional (EP) will be responsible for supporting the development, scheduling and implementation of storm emergency assignment training and functional exercises, creating and organizing reference documentation in SharePoint, and communicating information to both internal and external customers. The Entry Professional will also directly coordinate tasks and complete projects with the Support Operations Administrative Support Team. This includes collaborating with key business stakeholders, hosting after action review sessions, gathering and interpreting billing information and material ordering data, providing insight into trend reports and data analytics, identifying improvement areas, and supporting various organizations outside of Electric Operations when required. In addition, the Associate will coordinate directly with the BW Program Support Team to create eLearning classes, develop Hands-On-Training, initiate training tasks for new SEAs, schedule individuals for storm training and exercises, and gather feedback through surveys and meetings. The overall objective is to improve the company's storm planning and response program that focuses on people, processes and technology.

- Assist team with SEA creation and SEA enhancements in full collaboration with Emergency Preparedness.

- Support all facets of initial SEA operational training, refresher training and functional exercises that focus on development of response execution proficiency and readiness.

- Compile data and perform required analysis to help support business decisions geared towards enhancing operational excellence and customer satisfaction.

- Support the Companys mutual assistance management process and mutual assistance fly-in process at the Pomona Operations Center as required.

- Participate in OFS, NMS, and other initial and just in time training activities.

- Perform other related tasks and assignments as required.

Qualifications

Required Education/Experience

- Bachelor's Degree in Engineering, Business, Data Analytics, or other related fields and a minimum of 1 year of work experience. Includes cumulative full-time work or equivalent internship/co-op experience. Six months of Con Edison co-op or internship qualifies. or

- Master's Degree in Engineering, Business, Data Analytics, or other related fields and a minimum of 1 year of work experience. Includes cumulative full-time work or equivalent internship/co-op experience. Six months of Con Edison co-op or internship qualifies.

Relevant Work Experience

- Must have strong computer skills in Microsoft Office Suite, required.

- Must be capable of working independently or with a team, required.

- Most possess strong oral and written communication skills and committed to providing exemplary customer service, required.

- Must be well organized, detail oriented and demonstrates flexibility to handle multiple assignments and meet stringent deadlines, required.

- Must be collaborative, curious, empathetic, open-minded, and innovative, required.

Licenses and Certifications

- Driver's License Required

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- Must be able and willing to travel within and outside Company service territory, as needed.

- Must be willing to respond to off hour emergencies.