Account Specialist
North Palm Beach, FL
contractAbout This Job
Account Specialist-1-year Contract
North Palm Beach, FL
Must be within a drivable distance
Must be a US Citizen or Valid Green Card Holder
No 3rd Party or C2C Firms
Your Day-to-Day:
•
Coordinate the collection and organization of resiliency data for natural catastrophe modeling projects.
•
Manage the flow of construction documents between engineering teams and insurance brokers.
•
Facilitate communication across internal teams and external partners to ensure accurate documentation and data sharing.
•
Review and record resiliency-related information into the company’s Statement of Values (SOV).
•
Track project progress and maintain documentation to support modeling and risk assessment efforts.
•
Provide full account management support to business, commercial, industrial, national, and/or government customers.
•
Handle customer requests and complaints, interface with vendor partners and management to resolve issues.
•
Perform additional customer support tasks such as claims processing, contractor invoice handling, enrollment, billing, and fulfillment.
•
Work independently to manage timelines, follow up on outstanding items, and ensure data accuracy.
Who You Are:
As a successful candidate, you will bring the following to the team:
•
Proficiency in Microsoft Excel, including functions such as
XLOOKUP, VLOOKUP, and Pivot Tables
.
•
Familiarity with
Google Earth Pro
or
GIS tools
for site analysis and data visualization.
•
Strong organizational and project management skills with the ability to work independently.
•
Excellent attention to detail and ability to manage multiple streams of information.
•
Experience in data analysis or working with large datasets is a plus.
•
Effective written and verbal communication skills for cross-functional collaboration.
•
2+ years of experience
Minimum of
in a relevant field (e.g., customer service, sales, customer accounting, claims, or revenue recovery).
•
High school diploma or equivalent
required.
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