Video Surveillance Systems Field Technician

Position Title:

Video Surveillance Systems Field Technician

Location:

Philadelphia, PA

Clearance Requirements:

N/A

Position Status:

Contract (2 months, with potential extension)

Pay Rate:

$19/hr

Position Description:

We are seeking a dedicated

Video Surveillance Systems Field Technician

to support a critical initiative focused on

public safety

and

digital equity

in

Philadelphia, PA

. In this role, you will be responsible for the installation, configuration, and troubleshooting of

residential video doorbell cameras

for the

Ring Camera Initiative

. This is a hands-on role where you will work directly with residents to ensure smooth device deployment, registration, and internet connectivity for households without home internet access. If you have strong technical skills, excellent customer service abilities, and the capacity to work independently in field environments, we want to hear from you.

Key Responsibilities:

- Pre-Installation Site Assessments:

Conduct thorough assessments of installation sites to evaluate power, wiring, and Wi-Fi readiness, ensuring optimal placement for the devices.

- Installation & Configuration:

Install, configure, and test residential video doorbell cameras, ensuring secure and reliable functionality.

- Wired Installations:

Perform wired installations for ADA residents, following the project’s specific guidelines.

- Completion of Installation Checklists:

Document each installation following project procedures and obtain resident sign-offs for completed installations.

- Troubleshooting & Support:

Troubleshoot device and connectivity issues, perform basic Wi-Fi/network troubleshooting, and escalate to vendor support when necessary.

- Inventory Management:

Manage device inventory, including serial numbers, and coordinate equipment swaps or returns for defective devices.

- Event-Day Support:

Assist with event-day deployments and activities such as block parties, as needed.

- Resident Onboarding:

Provide basic training and guidance to residents on using and maintaining their video doorbell cameras.

- Compliance & Safety:

Ensure all installations meet safety standards and adhere to project protocols.

Required Qualifications:

- Experience:

2+ years of experience installing and servicing low-voltage devices such as

CCTV

,

access control

,

alarms

, and

networking

systems, or equivalent.

- Technical Skills:

Proficient in reading wiring diagrams and schematics; ability to perform safe, effective installations using standard tools.

- Troubleshooting:

Strong ability to troubleshoot basic Wi-Fi/network connectivity issues and resolve them efficiently.

- Customer Service:

Excellent communication and interpersonal skills for interacting with residents and ensuring a positive customer experience.

- Licensing:

Valid driver’s license and ability to safely perform fieldwork in outdoor environments.

Preferred Qualifications:

- Experience with Surveillance Systems:

Previous experience working with

video surveillance systems

, including cameras and related software/tools.

- Networking Knowledge:

Familiarity with

networking concepts

such as

switches

,

VLANs

,

Power over Ethernet (PoE)

, and

structured cabling

.

About Seneca Resources:

At

Seneca Resources

, we are more than just a staffing and consulting firm—we are a trusted career partner. With a focus on supporting professionals in their career growth, we offer opportunities that help you make an impact with leading organizations. We provide competitive pay, comprehensive benefits, and a team that advocates for your success every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer

, committed to creating a diverse and inclusive workplace where all qualified individuals are encouraged to apply.