Aggreko

Technical Support Specialist

Dallas, TX

Full-time

About This Job

At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it.

We are immediately hiring a Technical Support Specialist with Temperature Control experience to be based in North America – a role that will help us to power progress for our customers

Why Aggreko? Here are some of the perks and rewards.

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Work from home or in a local service center

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Competitive compensation

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No cost medical plan option available

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Paid training programs and tuition reimbursement.

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Sales career growth potential in expertise, leadership and across territories

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Safety-focused culture

What you’ll do:

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Operate as an Agent of the Aggreko TSD

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Receiving, Processing, and/or Delegation of technical sales inquires about our product line (power generators, chillers, oil free air compressors).

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Monitoring of inquiry, processing, and resolution by system metrics

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Liaise with Aggreko Sales, Technical, Fleet team and Management functions to provide technical solutions.

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Assist Aggreko technicians with troubleshooting, equipment operation and process inquiries

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Support sizing and specification of generator, load bank, electrical distribution, and refrigeration systems

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Analysis and interpretation of technical drawings to determine parameters for safe and efficient connection of packages to customers’ systems in conjunction with site visit by Sales, Technical and/or contracted company if required.

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To escalate all statutory design requirements (Electrical and Mechanical) to the relevant SME

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Interpretation, modification and creation of layout, arrangement, and technical drawings via CAD or other relates software, and sketch methods.

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On agreement with Aggreko field sales, inside sales and technical staff, liaise with client.

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Advise Sales team on specific design and propose technical solutions.

We’re experts, which means you’ll have the following skills and experience:

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Associate degree (A. A.) from two-year college, technical school or equivalent work experience

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7 to 10 years’ experience as a Level 2/3 technician with Aggreko or other similar business on HVAC technician.

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A good communicator, both written and verbal

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Competent computer skills

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Able to work unsupervised.

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Promoter of continuous improvement philosophy

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Team player

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Creativity and problem solving

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Multi skilled technical ability

We recruit the best talent. Apply now and help us keep the power on.

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Equity, diversity and inclusion at Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.