Technical Support Coordinator

Centric Services (“Centric”) delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation.

The Technical Support Coordinator position is responsible for provisioning customer equipment as well as billing, troubleshooting, and providing customer service. This role will also be responsible for serving as the liaison between company departments and the NOC. First line of technical customer support for inbound customer chat and phone calls, and email.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Requirements * 2+ years of experience in a similar technical role within the telecommunications industry

Preferred Qualifications:

Centric Infrastructure Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Benefits * Competitive base pay + bonus