US HR Operations Generalist

The Opportunity

Join Hitachi Energy’s HR Operations team and help enable the workforce that designs, builds, and maintains technologies critical to a reliable, modern power grid. In this role, you will manage core HR services that keep teams moving—issuing business travel and employment verification letters, coordinating post-employment background checks, and maintaining accurate employee records in Workday and ADP, including new-hire entry in ADP GV. You’ll serve as a responsive point of contact for HR operations inquiries, partner with vendors, and ensure service delivery meets Standard Operating Procedures (SOPs), agreed KPIs, and quality targets. Your work supports project mobility, data integrity, and timely onboarding—foundational elements that help engineers, project managers, and field teams focus on grid reliability, grid modernization, and innovation across transmission, distribution, and substation initiatives. You’ll collaborate across internal and external teams, assist with compliance audits and reporting, manage ServiceNow tickets, and contribute to special projects and programs. If you enjoy precision, confidentiality, and a service mindset—and you’re energized by enabling people who power the world—this role offers impact at scale in a global energy technology environment.

- Create and issue international business travel and employment verification letters to support global project mobility.

- Serve as a point of contact for HR Operations inquiries across teams and functions.

- Maintain and update employee records in Workday and ADP; process new-hire entry in ADP GV.

- Coordinate post-employment background check activities with external partners.

- Assign, triage, and process ServiceNow tickets to meet SOPs, KPIs, and quality targets.

- Assist with compliance audits and reporting requirements while upholding confidentiality.

- Collaborate with vendors and cross-functional teams to improve HR service delivery.

- Provide operational support to HR Operations Leads and manage mail distribution to appropriate parties.

- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

- Proficient in MS Office Suite, particularly Excel.

- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

- Bachelor’s degree in Human Resources, Business Administration, or related field.

- Minimum of 5 years of experience in HR operations or related functions.

- Familiarity with ADP GV, SAP, and Workday.

- Excellent communication and interpersonal abilities; able to handle sensitive information with confidentiality.

- Solid attention to detail and organizational skills.

- Must live commutable distance to Raleigh, NC to work onsite for this opportunity.

More About Us

At Hitachi Energy, you’ll gain exposure to practical, cutting-edge technology, collaborate with experienced professionals across the power sector, and access opportunities for personal growth.

- Opportunities to work on innovative technologies that shape the future of energy

- A collaborative environment with experienced professionals across the power industry

- Access to learning platforms and career development programs

- Attractive health and retirement benefits

- Paid leave and flexible work arrangements

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.